How the 2024 compares
Too new to judge fully
It has been on the road 2 years, so complaints are still coming in. So far it has fewer than a typical older Soul year, which is normal for a newer car. The area owners report most so far is the electrical system.
Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 31 complaints with NHTSA about the 2024 Kia Soul. The most reported problem area is the electrical system (9, 29% of complaints), followed by the driver assist systems and the engine and cooling. That is the fewest complaints of any Soul year from 2012 to 2024 on file. It has 0 recalls. Newer cars have had less time to build up complaints, so expect this number to grow.
Complaints31filed with NHTSA
Recalls0for this model year
Crashes00 injuries reported
Fires1reported in complaints
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Start my car searchMost reported problems
Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2024 Kia Soul before you buy.
Electrical system
9 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy
What to check before you buy
- Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
- Watch the dash at startup. Every warning light should come on briefly and then go out.
- Have the battery and charging system tested. A weak alternator or battery drain shows up here.
Tools that help
What owners said
The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.Owner complaint, filed 2026
My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips…Owner complaint, filed 2026
Driver assist systems
6 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy
Parts named most: Warnings (5).
What to check before you buy
- Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
- Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
- Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.
Tools that help
What owners said
Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.Owner complaint, filed 2026
The vehicle was looked at and was told it didn’t have sensors for the problem, I can’t believe the vehicle didn’t have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a camera but no warning sound when object is…Owner complaint, filed 2025
Engine and cooling
5 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy
What to check before you buy
- Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
- Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
- Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
- Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.
Tools that help
What owners said
The contact owns a 2024 Kia Soul. The contact stated that while driving on an access road at 20 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The contact pulled over onto the side of the road to inspect the vehicle. The vehicle was restarted, and the contact started to drive however, the failure…Owner complaint, filed 2025, at 7,000 miles
While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week…Owner complaint, filed 2024
Transmission and drivetrain
2 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy
What to check before you buy
- Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
- Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
- Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
- If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.
Tools that help
What owners said
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing…Owner complaint, filed 2025
purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.Owner complaint, filed 2025
Brakes and stability control
2 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy
What to check before you buy
- The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
- The ABS and stability control lights should go out after startup and stay out.
- Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.
Tools that help
What owners said
Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump pedal repeatedly to stop…Owner complaint, filed 2026
The brake pedal rubber is made of a hard plastic or synthetic rubber. Both I and my wifes foot slides off of it no matter what type of shoe were wearing. I started wearing tennis shoes, helped a little. But I've nearly had several wrecks where I was going slow came up to the light and my foots come off the peddle and I nearly ran into…Owner complaint, filed 2024
Steering
2 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy
What to check before you buy
- Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
- On a straight road the car should track straight with the wheel centered and no loose feeling.
- A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.
Tools that help
What owners said
My 2024 Kia Soul has experienced three serious steering failures while driving since June 2026. The steering system suddenly malfunctioned, causing the steering wheel to become completely locked and leaving me unable to control the vehicle, putting my safety and the safety of other drivers and pedestrians at serious risk. During the last…Owner complaint, filed 2026
Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive…Owner complaint, filed 2024
Lights, wipers and visibility
2 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy
What to check before you buy
- Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
- Run the wipers on every speed with washer fluid, and run the defroster front and back.
Tools that help
What owners said
The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated…Owner complaint, filed 2026, at 5,000 miles
Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new carOwner complaint, filed 2024
Cruise control and acceleration
1 complaintHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy
What to check before you buy
- On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
- Set the cruise control, then use resume and cancel to make sure each one works.
Tools that help
What owners said
Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive…Owner complaint, filed 2024
Wheels and tires
1 complaintTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy
What to check before you buy
- Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
- Check tread depth on all four. On AWD vehicles all four tires should match.
- The tire pressure light should go out after startup.
Tools that help
What owners said
Size: P205/60R16 My Daughter was driving when all of a sudden the Front Driver Tire exploaded while taking a turn on a residential street. There was no nail or puncture to the tire (see photos). We do have a video showing that there is no puncture damage via nail or sharp object, but the video file is too large.Owner complaint, filed 2024
Kia Soul complaints by year
Compare the 2024 with other years before you choose one. Tap a year to see its problems.
Compare with similar 2024 small SUVs
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2024 Kia Soul | Too new to judge | 0 |
| 2024 Subaru Crosstrek | Too new to judge | 2 |
| 2024 Honda HR-V | Too new to judge | 4 |
| 2024 Jeep Compass | Too new to judge | 0 |
2024 Kia Soul recalls
NHTSA has no recalls on file for this model year.
2024 Kia Soul questions
What are the most common problems with the 2024 Kia Soul?
The most reported problem areas on the 2024 Kia Soul are the electrical system (9 complaints), the driver assist systems (6 complaints) and the engine and cooling (5 complaints).
Is the 2024 Kia Soul a good year to buy?
Too new to judge fully. It has been on the road 2 years, so complaints are still coming in. So far it has fewer than a typical older Soul year, which is normal for a newer car. The area owners report most so far is the electrical system. Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
How many recalls does the 2024 Kia Soul have?
NHTSA has no recalls on file for the 2024 Kia Soul.
Which Kia Soul years should I avoid?
The Soul years with the most complaints compared with the rest are 2014 and 2015. Years with clearly fewer complaints are 2018, 2019 and 2021. Years from 2022 on are too new to rate fairly yet.
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Where these numbers come from. Complaints are reports that owners filed with the National Highway Traffic Safety Administration (NHTSA), counted from NHTSA’s complaint database as of November 5, 2026. Owners do not have to prove a problem to file one, so a complaint is a report, not a confirmed defect. Models that sell in big numbers get more complaints, and newer model years have had less time on the road, so compare years of the same model rather than different models. Recalls come from NHTSA’s recall database and cover every vehicle of that model year, not one particular car. Quotes are trimmed, and anything that looks like a VIN is hidden.
- Check a specific car for open recalls at NHTSA
- Decode a VIN to see recalls, safety ratings and complaints for that exact year, make and model