Terms of Use

The agreement

These terms are an agreement between you and J Car Consultants (“we”, “us”), a Utah company. They cover jcarconsultants.com, the accounts and free tools on it, the Dealer Fee Tracker, and the services you buy from us. By using the site you agree to them. If you do not agree, please do not use the site.

What we do, and what we do not

• We are a consulting service. We help you research, inspect, price, finance and negotiate a car. You are always the buyer or the seller: you choose the car, sign the paperwork and pay the seller yourself.
• We are not a dealer, broker, lender, insurer or law firm. We do not sell cars, arrange loans or sell insurance, and we take no money from dealers.
• Advice, not a promise about a car. Our inspections, checklists and reports cover what can be seen and tested without taking the car apart. They cannot find every problem, and they are not a warranty. Get anything serious checked by a licensed mechanic before you buy.
• Affiliate links. Some links on the site, such as to vehicle history reports or products we recommend, may earn us a small commission at no cost to you. We only recommend things we use or would use ourselves.

Accounts

• You must be at least 13 to create an account, and 18 to buy a service from us.
• Keep your sign-in emails and codes to yourself. You are responsible for what happens in your account, including anything done by people you invite to share it.
• Give us accurate information, and only add cars, records and photos you have the right to share.
• You can delete your account at any time from My Account. We may suspend or close an account that breaks these terms, after telling you why when we can.

Free tools and information

Our calculators, checkers, lookups and guides are free and provided as-is, for general information. They are estimates built on public data and rules we check regularly, such as Utah tax rates, DMV fees, emissions rules, recalls and road conditions, but rules change and public data can be wrong or out of date. Confirm anything that matters with the official source, such as the Utah DMV, the Utah State Tax Commission, your lender or UDOT, before you rely on it. Nothing on the site is legal, tax, financial or insurance advice, and we never recommend a specific insurance policy.

Please do not misuse the site: no scraping or bulk downloading, no attempts to get into other people’s accounts or our systems, no automated submissions, and nothing that would slow the site down for everyone else.

Dealer Fee Tracker submission rules

The Dealer Fee Tracker works because buyers share real numbers. When you submit a fee report, you agree that:

1. It is real and firsthand. The fees come from a quote, buyer’s order or purchase you were personally part of, at a Utah dealership, within the last 12 months.
2. It is accurate. You report the amounts as written on the paperwork. If you are not sure of a number, leave it out.
3. One report per deal. Do not submit the same quote more than once, or under more than one name or email.
4. No conflicts of interest. Do not submit reports about a dealership you work for, own or compete with, and do not submit on someone else’s behalf without their permission.
5. Facts, not attacks. Comments stick to what you were charged and what happened. No insults, threats, accusations of crimes, profanity or hate.
6. Nothing personal. Do not include anyone’s name, phone number, email, address or photo, including salespeople and other dealership staff. Before you attach paperwork, cover your driver’s license and account numbers, signatures and anything else you do not want us to see.
7. Only what you are allowed to share. Do not submit anything you agreed to keep confidential or that you do not have the right to share.

How we handle submissions. We may review, edit for length, privacy and clarity, decline or remove any submission, and we may contact you to check a number. Submissions are reported by buyers. We check them where we can, but we do not guarantee every report, and a published report is the buyer’s account, not a statement by us about a dealership. Fees vary by deal, and a past fee is not a promise of what a dealer will charge you.

Dealers. If a report about your dealership is wrong, email jackson@jcarconsultants.com with the details. We will look into it promptly and correct or remove anything we cannot support.

License. By submitting, you give us permission to publish, summarize, combine and share your report, without your name, on the tracker and in our posts and materials, for as long as the tracker runs. You can ask us to withdraw it at any time; averages already shared may still reflect it.

Paid services

• What you get is described on the Services section of the site and in your checkout or confirmation. Prices are in US dollars and can change, but never for a service you have already bought.
• Our time. Calls, sessions and inspections are booked at times we both agree on. Please give us 24 hours’ notice to reschedule. Support by text and email is answered during reasonable hours, usually within one business day.
• Inspections happen where the seller allows it. If the seller cancels or refuses access, we will reschedule or, for a standalone inspection, refund you.
• Cancelling. If you cancel before we start any work, we refund you in full. Once work has begun, the savings guarantee is how refunds work for the buying options. A Do It Yourself kit can be returned unused within 30 days of delivery for a refund of the kit price.
• Your decisions are yours. We give you our best advice, but you decide whether to buy, what to pay and what to sign.

Savings guarantee

Every buying option, Do It Yourself, Do It Together and Done For You, comes with our savings guarantee: if you don’t save more than you paid us, we refund the difference. Here is exactly how it works.

1. Your savings are two amounts added together:
   • Price savings: the car’s advertised asking price minus the price you paid for the car, before tax, title, registration, and the trade-in.
   • Interest savings: if you finance, the total interest on the dealer’s first written financing offer minus the total interest on the loan you took, figured on the same amount financed and the same number of months. If you pay cash or there was no dealer offer, this part is zero.
2. Your refund is what you paid us for the buying option minus your savings, if that is more than zero. It is never more than you paid us for that option, and it does not include shipping, sales tax, or extras you bought separately, such as a standalone inspection or vehicle history reports.
3. What counts: one car, bought within 90 days of buying the service, that you told us about before you signed. The advertised price is the lowest price the seller showed publicly, in the listing or in writing, before you started negotiating.
4. To claim it, email jackson@jcarconsultants.com within 30 days of buying the car with: the listing or written price, your signed buyer’s order or bill of sale, and, if you financed, the dealer’s first written financing offer and your loan contract. Cover account and license numbers first. We reply within 10 business days and refund to your original payment method.
5. It does not apply if you do not buy a car within the 90 days, buy a car you did not tell us about, buy against our written advice to walk away, or give us information that is not accurate. Buying a car from a family member, a lease, or a business or fleet purchase is also not covered unless we agree in writing first.

The guarantee covers our buying options only. Our standalone pre-purchase inspection and our car selling service are not covered unless your confirmation says otherwise.

Your content and ours

Yours. What you add to your account, such as cars, records, notes, photos and reports, stays yours. You give us permission to store and process it only to run the site for you and the people you share your account with, as described in our Privacy Policy.

Ours. The site, its tools, worksheets, checklists, The Used Car Playbook and our brand belong to J Car Consultants. You are welcome to use them for your own car buying and to share links to them. Please do not copy, resell or republish them without our permission.

Limits of our responsibility

The site and free tools are provided “as is”, without warranties of any kind, to the extent the law allows. We are not responsible for a car’s condition, a seller’s or dealer’s actions, a lender’s or insurer’s decisions, or outside services and sites we link to.

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost time or the cost of a different car, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before it. Nothing here limits rights you have that the law does not allow us to limit.

You agree to cover our reasonable costs if a claim is brought against us because of content you submitted or because you broke these terms.

Disputes

If something goes wrong, please contact us first. Most problems get fixed with a phone call. These terms are governed by the laws of the State of Utah, and any dispute that we cannot resolve together will be handled in the state or federal courts located in Salt Lake County, Utah, or in small claims court where it qualifies.

Changes to these terms

If we change these terms, we will update this page and the date at the top. If a change is significant, we will email account holders first. Changes never apply to a service you have already bought or a guarantee claim you have already made.