What owners reported to NHTSA about the 2017 Kia Soul, its recalls, and what to check before you buy one.

Owners filed about 40% fewer complaints than a typical Soul year. The area owners reported most is the engine and cooling, which half of owners reported by about 83,000 miles.
Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 272 complaints with NHTSA about the 2017 Kia Soul. The most reported problem area is the engine and cooling (198, 73% of complaints), followed by the fuel system and the electrical system. That ranks 7th of 13 Soul years from 2012 to 2024 for complaints. It has 1 recall.
3 of these complaints came from Utah owners.
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Start my car searchProblem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2017 Kia Soul before you buy.
Half of the owners who gave a mileage had the problem by about 83,000 miles.
This car since I had it burns alot and I mean alot of oil between oil changes i have to keep oil on hand and constantly checking the oil I have alot of friends with this car and the same issue I had my soul for over 5 years and it's still burning oil I take care of my car im still paying on it and it has less than 70,000 miles and 8m…Owner complaint, filed 2026
One day I noticed my oil light flashed on and off about three times during a drive down the road, simultaneously a loud knocking started in my engine. Although I had gotten my oil changed just a couple months prior and always practiced appropriate maintenance I decided to pull over and check my oil, it was empty. No warnings, the oil…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 72,000 miles.
My kia soul 2017 had a catalytic burnout in 2021. Looks like the recall till 2016 should have been extended to 2017. This still pose a danger to consumers with model 2017 and newer models for overheating catalytic .Owner complaint, filed 2023
When driving, especially going around curves, and turning corners, with foot completely on, pressing down on pedal, vehicle completely stops in the middle of the road. Have to take foor totally off pedal, try pressing down again to hopefully get it to go againOwner complaint, filed 2019
Half of the owners who gave a mileage had the problem by about 20,000 miles.
After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses.Owner complaint, filed 2026
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "Blind Spot Detection" failure message was displayed, and the feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,600.Owner complaint, filed 2022, at 11,600 miles
Half of the owners who gave a mileage had the problem by about 80,000 miles.
The contact owns a 2017 Kia Soul. The contact stated that while starting the vehicle, there was a judder coming from the transmission. Additionally, while decelerating to come to a stop, the vehicle shook abnormally before accelerating while continuing to drive. The failure was intermittent. There were no warning lights illuminated. The…Owner complaint, filed 2025, at 51,986 miles
My situation is happening everyday with my kia soul 2017 it constantly smokes, if fogs up my whole windshield when I turn the defroster on it smells like it's burning it is very fearful I don't go far I only have a eight mile drive to work and I go through this everyday and night.my worries are valid I feel because I have the 2.0 engine…Owner complaint, filed 2020
Half of the owners who gave a mileage had the problem by about 40,000 miles.
The contact owns a 2017 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer…Owner complaint, filed 2023
The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull…Owner complaint, filed 2022, at 120,000 miles
Half of the owners who gave a mileage had the problem by about 20,000 miles.
2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized…Owner complaint, filed 2025
The contact owns a 2017 Kia Soul. The contact stated that while driving at approximately 25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact mentioned that her foot was taken off the brake pedal and that she had to repeatedly pump on the brake pedal to stop the vehicle. In addition, the brake pedal traveled…Owner complaint, filed 2021, at 50,133 miles
The power steering fails while driving. Steering suddenly and without notice becomes very difficult when the power steering stops working. STEERING FAILURE must be a serious safty issue.Owner complaint, filed 2023
The contact owns a 2017 kia soul. The contact stated while driving approximately 15 MPH, the steering wheel ceased with the power steering assist failure warning light illuminated. The failure discontinued independently and the vehicle returned to operating as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the…Owner complaint, filed 2020, at 44,000 miles
Sudden Acceleration (SUA--3 times same day); almost went through storefront, almost hit by truck @ stop sign, almost hit fence in parking lot twice, had difficulty in highway traffic jam. Vehicle currently at dealership. Car and brakes became uncontrollable at slow attempt to park and in traffic jam; had to turn off ignition. Dealer and…Owner complaint, filed 2023
While sitting in line with brake applied the idle speed suddenly jumped up and car accelerated forward despite application of brakes. Without any change from me the RPMs suddenly dropped and car stopped again. The car moved a total of a quarter car length, which had I not been angled away from car in front of me would have caused a…Owner complaint, filed 2023
The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create…Owner complaint, filed 2026
When I bought my car in 2018, I didn’t like the way it drives. I had to take it back the next day to return it, but the dealer in North Aurora Gerald Kia said they wouldn’t take it back & I paid cash. I’ve been taking it back and forth from Gerald North Aurora to Bob Rohrman in Schaumburg Il. They have been been telling me every time…Owner complaint, filed 2022
The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing nothing to resolve it.Owner complaint, filed 2026
Paint on the car is delaminating and chipping off and the vehicle is becoming compromised due to the paint coming off the car. This has been confirmed by my dealership where I take the vehicle for service. Kia dealership has inspected the vehicle No, there are not warning lamps to tell me the paint is coming off the vehicle.Owner complaint, filed 2023
The contact owns a 2017 kia soul equipped with kumho solus tires, size: p205/65r16 (na). The contact stated that there was a large bubble on the front driver's side tire. The contact was concerned that the tire could blow out. The vehicle was driven slowly to car pros kia (18835 beach blvd, huntington beach, ca 92648, (714) 274-4632)…Owner complaint, filed 2019, at 18,000 miles
We drove the car for 5900 miles when we noticed a bubble on the side wall for one of the tires. The tires are kumho solus ta31. We contacted the usa rep and were directed to a sears autocenter for an inspection. We were told that the sears centre will open the claim for us. Te seras center did not opened the claim and issued a report…Owner complaint, filed 2018, at 5,900 miles
The contact rented a 2017 kia soul. While driving the vehicle, the contact became aware of a bruise around the tail bone area. The contact had an x-ray performed and was informed that he had sustained a fractured tail bone. The contact was treated for the fractured tail bone. The contact was concerned that the cloth seat fabric covering…Owner complaint, filed 2018, at 18,000 miles
Takata recall my airbags never deployed, the brakes never took effect to make me slide skid or stop. Seatbeat never held me back from slamming into steering wheel.Owner complaint, filed 2019, at 53,000 miles
The contact owns a 2017 Kia Soul. While the contact was asleep, they were awoken by an abnormal burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire department extinguished the fire. The fire department informed the contact that the fire…Owner complaint, filed 2024, at 63,000 miles
Compare the 2017 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2017 Kia Soul | One of the better years | 1 |
| 2017 Subaru Crosstrek | About average | 1 |
| 2017 Honda HR-V | About average | 0 |
| 2017 Jeep Compass | About average | 4 |
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
The most reported problem areas on the 2017 Kia Soul are the engine and cooling (198 complaints), the fuel system (19 complaints) and the electrical system (19 complaints).
One of the better Soul years. Owners filed about 40% fewer complaints than a typical Soul year. The area owners reported most is the engine and cooling, which half of owners reported by about 83,000 miles. Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
NHTSA lists 1 recall for the 2017 Kia Soul. The most recent, from Jan 2022, covers the air bags. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Half of the owners who reported a problem with the engine and cooling gave a mileage of about 83,000 miles or less. Half of the owners who reported a problem with the fuel system gave a mileage of about 72,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
The Soul years with the most complaints compared with the rest are 2014 and 2015. Years with clearly fewer complaints are 2018, 2019 and 2021. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.