2017 Kia Soul Problems

What owners reported to NHTSA about the 2017 Kia Soul, its recalls, and what to check before you buy one.

Kia Soul, 2014 to 2019 model years
Photo: Elise240SX, CC BY-SA 4.0
How the 2017 compares

One of the better Soul years

Owners filed about 40% fewer complaints than a typical Soul year. The area owners reported most is the engine and cooling, which half of owners reported by about 83,000 miles.

Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

Owners have filed 272 complaints with NHTSA about the 2017 Kia Soul. The most reported problem area is the engine and cooling (198, 73% of complaints), followed by the fuel system and the electrical system. That ranks 7th of 13 Soul years from 2012 to 2024 for complaints. It has 1 recall.

Complaints272filed with NHTSA
Recalls1for this model year
Crashes1719 injuries reported
Fires14reported in complaints

3 of these complaints came from Utah owners.

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Most reported problems

Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2017 Kia Soul before you buy.

Engine and cooling

198 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy

Half of the owners who gave a mileage had the problem by about 83,000 miles.

What to check before you buy

  • Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
  • Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
  • Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
  • Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.

Tools that help

What owners said

This car since I had it burns alot and I mean alot of oil between oil changes i have to keep oil on hand and constantly checking the oil I have alot of friends with this car and the same issue I had my soul for over 5 years and it's still burning oil I take care of my car im still paying on it and it has less than 70,000 miles and 8m…Owner complaint, filed 2026
One day I noticed my oil light flashed on and off about three times during a drive down the road, simultaneously a loud knocking started in my engine. Although I had gotten my oil changed just a couple months prior and always practiced appropriate maintenance I decided to pull over and check my oil, it was empty. No warnings, the oil…Owner complaint, filed 2026

Fuel system

19 complaintsHesitation, stalling, fuel smell, fuel pump and injector failures.What to check before you buy

Half of the owners who gave a mileage had the problem by about 72,000 miles.

What to check before you buy

  • Smell around the engine bay and under the rear of the car for raw fuel.
  • On the test drive, accelerate firmly from a stop and up a grade. Stumbling, surging or a flashing check engine light are red flags.
  • Fuel pump recalls are common. Check this exact VIN for open recalls before you buy.

Tools that help

What owners said

My kia soul 2017 had a catalytic burnout in 2021. Looks like the recall till 2016 should have been extended to 2017. This still pose a danger to consumers with model 2017 and newer models for overheating catalytic .Owner complaint, filed 2023
When driving, especially going around curves, and turning corners, with foot completely on, pressing down on pedal, vehicle completely stops in the middle of the road. Have to take foor totally off pedal, try pressing down again to hopefully get it to go againOwner complaint, filed 2019

Electrical system

19 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy

Half of the owners who gave a mileage had the problem by about 20,000 miles.

What to check before you buy

  • Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
  • Watch the dash at startup. Every warning light should come on briefly and then go out.
  • Have the battery and charging system tested. A weak alternator or battery drain shows up here.

Tools that help

What owners said

After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses.Owner complaint, filed 2026
The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "Blind Spot Detection" failure message was displayed, and the feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,600.Owner complaint, filed 2022, at 11,600 miles

Transmission and drivetrain

19 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy

Half of the owners who gave a mileage had the problem by about 80,000 miles.

What to check before you buy

  • Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
  • Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
  • Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
  • If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.

Tools that help

What owners said

The contact owns a 2017 Kia Soul. The contact stated that while starting the vehicle, there was a judder coming from the transmission. Additionally, while decelerating to come to a stop, the vehicle shook abnormally before accelerating while continuing to drive. The failure was intermittent. There were no warning lights illuminated. The…Owner complaint, filed 2025, at 51,986 miles
My situation is happening everyday with my kia soul 2017 it constantly smokes, if fogs up my whole windshield when I turn the defroster on it smells like it's burning it is very fearful I don't go far I only have a eight mile drive to work and I go through this everyday and night.my worries are valid I feel because I have the 2.0 engine…Owner complaint, filed 2020

Air bags

16 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy

Half of the owners who gave a mileage had the problem by about 40,000 miles.

What to check before you buy

  • The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
  • Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.

Tools that help

What owners said

The contact owns a 2017 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer…Owner complaint, filed 2023
The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull…Owner complaint, filed 2022, at 120,000 miles

Brakes and stability control

15 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy

Half of the owners who gave a mileage had the problem by about 20,000 miles.

What to check before you buy

  • The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
  • The ABS and stability control lights should go out after startup and stay out.
  • Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.

Tools that help

What owners said

2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized…Owner complaint, filed 2025
The contact owns a 2017 Kia Soul. The contact stated that while driving at approximately 25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact mentioned that her foot was taken off the brake pedal and that she had to repeatedly pump on the brake pedal to stop the vehicle. In addition, the brake pedal traveled…Owner complaint, filed 2021, at 50,133 miles

Steering

10 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy

What to check before you buy

  • Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
  • On a straight road the car should track straight with the wheel centered and no loose feeling.
  • A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.

Tools that help

What owners said

The power steering fails while driving. Steering suddenly and without notice becomes very difficult when the power steering stops working. STEERING FAILURE must be a serious safty issue.Owner complaint, filed 2023
The contact owns a 2017 kia soul. The contact stated while driving approximately 15 MPH, the steering wheel ceased with the power steering assist failure warning light illuminated. The failure discontinued independently and the vehicle returned to operating as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the…Owner complaint, filed 2020, at 44,000 miles

Cruise control and acceleration

8 complaintsHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy

What to check before you buy

  • On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
  • Set the cruise control, then use resume and cancel to make sure each one works.

Tools that help

What owners said

Sudden Acceleration (SUA--3 times same day); almost went through storefront, almost hit by truck @ stop sign, almost hit fence in parking lot twice, had difficulty in highway traffic jam. Vehicle currently at dealership. Car and brakes became uncontrollable at slow attempt to park and in traffic jam; had to turn off ignition. Dealer and…Owner complaint, filed 2023
While sitting in line with brake applied the idle speed suddenly jumped up and car accelerated forward despite application of brakes. Without any change from me the RPMs suddenly dropped and car stopped again. The car moved a total of a quarter car length, which had I not been angled away from car in front of me would have caused a…Owner complaint, filed 2023

Suspension

4 complaintsClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy

What to check before you buy

  • Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
  • Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
  • Look behind the wheels for oily, wet shocks or struts.

Tools that help

What owners said

The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create…Owner complaint, filed 2026
When I bought my car in 2018, I didn’t like the way it drives. I had to take it back the next day to return it, but the dealer in North Aurora Gerald Kia said they wouldn’t take it back & I paid cash. I’ve been taking it back and forth from Gerald North Aurora to Bob Rohrman in Schaumburg Il. They have been been telling me every time…Owner complaint, filed 2022

Body, doors and structure

4 complaintsRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy

What to check before you buy

  • Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
  • Open and close every door, the hood and the liftgate, and lock and unlock each one.
  • Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.

Tools that help

What owners said

The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing nothing to resolve it.Owner complaint, filed 2026
Paint on the car is delaminating and chipping off and the vehicle is becoming compromised due to the paint coming off the car. This has been confirmed by my dealership where I take the vehicle for service. Kia dealership has inspected the vehicle No, there are not warning lamps to tell me the paint is coming off the vehicle.Owner complaint, filed 2023

Wheels and tires

4 complaintsTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy

What to check before you buy

  • Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
  • Check tread depth on all four. On AWD vehicles all four tires should match.
  • The tire pressure light should go out after startup.

Tools that help

What owners said

The contact owns a 2017 kia soul equipped with kumho solus tires, size: p205/65r16 (na). The contact stated that there was a large bubble on the front driver's side tire. The contact was concerned that the tire could blow out. The vehicle was driven slowly to car pros kia (18835 beach blvd, huntington beach, ca 92648, (714) 274-4632)…Owner complaint, filed 2019, at 18,000 miles
We drove the car for 5900 miles when we noticed a bubble on the side wall for one of the tires. The tires are kumho solus ta31. We contacted the usa rep and were directed to a sears autocenter for an inspection. We were told that the sears centre will open the claim for us. Te seras center did not opened the claim and issued a report…Owner complaint, filed 2018, at 5,900 miles

Seats and seat belts

3 complaintsBelts that will not latch or retract, seat adjusters and passenger occupancy sensors.What to check before you buy

What to check before you buy

  • Pull out and latch every seat belt, and let each one retract on its own.
  • Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.

Tools that help

What owners said

The contact rented a 2017 kia soul. While driving the vehicle, the contact became aware of a bruise around the tail bone area. The contact had an x-ray performed and was informed that he had sustained a fractured tail bone. The contact was treated for the fractured tail bone. The contact was concerned that the cloth seat fabric covering…Owner complaint, filed 2018, at 18,000 miles
Takata recall my airbags never deployed, the brakes never took effect to make me slide skid or stop. Seatbeat never held me back from slamming into steering wheel.Owner complaint, filed 2019, at 53,000 miles

Lights, wipers and visibility

2 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy

What to check before you buy

  • Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
  • Run the wipers on every speed with washer fluid, and run the defroster front and back.

Tools that help

What owners said

The contact owns a 2017 Kia Soul. While the contact was asleep, they were awoken by an abnormal burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire department extinguished the fire. The fire department informed the contact that the fire…Owner complaint, filed 2024, at 63,000 miles

Kia Soul complaints by year

Compare the 2017 with other years before you choose one. Tap a year to see its problems.

Compare with similar 2017 small SUVs

Each car is rated against its own other years, since popular models always get more complaints than rare ones.

CarVs. its other yearsRecallsMost reported
2017 Kia SoulOne of the better years1Engine and cooling
2017 Subaru CrosstrekAbout average1Lights, wipers and visibility
2017 Honda HR-VAbout average0Transmission and drivetrain
2017 Jeep CompassAbout average4Electrical system
Compare side by side

2017 Kia Soul recalls

This is every recall issued for the 2017 Kia Soul, not what is still open on one car. A recall that was fixed does not show up any differently here. Check a VIN at NHTSA to see what is still open on the car you are looking at, and ask the seller for proof any recall work was done.

Air bags

Jan 2022 · NHTSA campaign 22V031000
Risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary.
Full recall summary

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

2017 Kia Soul questions

What are the most common problems with the 2017 Kia Soul?

The most reported problem areas on the 2017 Kia Soul are the engine and cooling (198 complaints), the fuel system (19 complaints) and the electrical system (19 complaints).

Is the 2017 Kia Soul a good year to buy?

One of the better Soul years. Owners filed about 40% fewer complaints than a typical Soul year. The area owners reported most is the engine and cooling, which half of owners reported by about 83,000 miles. Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

How many recalls does the 2017 Kia Soul have?

NHTSA lists 1 recall for the 2017 Kia Soul. The most recent, from Jan 2022, covers the air bags. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.

At what mileage do 2017 Kia Soul problems start?

Half of the owners who reported a problem with the engine and cooling gave a mileage of about 83,000 miles or less. Half of the owners who reported a problem with the fuel system gave a mileage of about 72,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.

Which Kia Soul years should I avoid?

The Soul years with the most complaints compared with the rest are 2014 and 2015. Years with clearly fewer complaints are 2018, 2019 and 2021. Years from 2022 on are too new to rate fairly yet.

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Where these numbers come from. Complaints are reports that owners filed with the National Highway Traffic Safety Administration (NHTSA), counted from NHTSA’s complaint database as of November 5, 2026. Owners do not have to prove a problem to file one, so a complaint is a report, not a confirmed defect. Models that sell in big numbers get more complaints, and newer model years have had less time on the road, so compare years of the same model rather than different models. Recalls come from NHTSA’s recall database and cover every vehicle of that model year, not one particular car. Quotes are trimmed, and anything that looks like a VIN is hidden.