What owners reported to NHTSA about the 2016 Kia Soul, its recalls, and what to check before you buy one.

Owners filed about 1.8 times as many complaints as a typical Soul year. The main thing to watch is the engine and cooling, which half of owners reported by about 90,000 miles. Years with fewer complaints: 2018, 2019 and 2021.
Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 821 complaints with NHTSA about the 2016 Kia Soul. The most reported problem area is the engine and cooling (620, 76% of complaints), followed by the fuel system and the transmission and drivetrain. That ranks 3rd of 13 Soul years from 2012 to 2024 for complaints. It has 2 recalls.
4 of these complaints came from Utah owners.
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Start my car searchProblem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2016 Kia Soul before you buy.
Half of the owners who gave a mileage had the problem by about 90,000 miles.
The contact owns a 2016 Kia Soul. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be repaired under Kia Campaign Number: SC176 (Engine Control Unit (ECU) Logic Improvement). A compression test was performed by the dealer, and it was determined that the…Owner complaint, filed 2026, at 122,000 miles
Issues with catalytic converters , manifold, fuel 02 sensor. Have had to replace multiple times. Not listed as a recal vin.Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 73,000 miles.
Component or system: Catalytic converter (exhaust emissions system). The converter is physically restricted due to substrate damage consistent with the defect identified in NHTSA Campaign 19V120 / Kia Recall SC176. The restriction limits engine RPM to approximately 3,000 under all conditions. The vehicle is available for inspection at…Owner complaint, filed 2026
I’m reaching out as my Catalytic Converter is needing to be replaced due to being faulty and my vehicle per VIN is not included in this recall for some reason however it is the exact issue all of the others have that are included in it. I have only had my vehicle for a year and it is an extremely expensive repair so I am asking if there…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 74,000 miles.
I paid almost 3,500 dollars and Kia kept my car two months and I’m still having transmission issues and now they are asking for service receipts. After I picked up my vehicle from the original transmission repair I was back in less than 7 days because transmission was roughly jumping in gear and shifting horribly with burning smell. The…Owner complaint, filed 2026
There is an active recall on 2016 Kia Catalytic Converters. I was told my VIN is not included, even though I have this make and model. The car consistently struggled at 60 MPH, and was driving rough at lower speeds, but randomly. I had to travel no more than 45-50 MPH. This was dangerous since i was on the Highway when the car started to…Owner complaint, filed 2023
Half of the owners who gave a mileage had the problem by about 60,000 miles.
When the steering wheel tilt is adjusted while driving, the vehicle experiences a complete electrical shutdown, dashboard goes black and the engine may shut off. Electrical power may return when the steering wheel position is changed again. Because this involves a total loss of power while the vehicle is in motion, I am concerned about…Owner complaint, filed 2025
Inhibitor Switch has to be replaced. 2017 vehicles had a recall, dealership wants 747.00 to fix same when a recall for same a year later?Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 68,000 miles.
The contact owns a 2016 Kia Soul. The contact was parking the vehicle when it inadvertently accelerated resulting in crashing into a store. No warning lights were illuminated. The contact mentioned that the brake pedal was depressed and that the accelerator pedal was not accidentally depressed. The vehicle was towed to a tow yard where…Owner complaint, filed 2024, at 195,000 miles
The contact owns a 2016 kia soul. While driving various speeds, the vehicle independently [VIN] without warning. Also, when the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was taken to a local dealer (spitzer kia cleveland 3414 brookpark road, cleveland, oh 44134), but the cause of the failure could not…Owner complaint, filed 2017, at 30 miles
Half of the owners who gave a mileage had the problem by about 54,000 miles.
Driving around curves my car slows dramatically and traction control light comes on. I have no ability to steer at this point until the car “breaks free” and allows acceleration again. It’s as if the ABS system kicks on all on its own. The sound it makes is as though the brakes are kicking in to slow the vehicle. It almost comes to a…Owner complaint, filed 2023
The contact owns a 2016 Kia soul. The contact stated while driving 80 MPH with the cruise control feature engaged, the feature independently deactivated and the vehicle decelerated to 60 MPH. The contact stated that after the cruise control feature was disengaged the vehicle was veered to the side of the road. The contact then drove the…Owner complaint, filed 2023, at 57,000 miles
Half of the owners who gave a mileage had the problem by about 46,000 miles.
The contact owns a 2016 Kia Soul. The contact stated that while his wife was driving 35 MPH, the brakes became inoperable. The contact’s husband, who is an independent mechanic, inspected the vehicle and became aware that the brake fluid lines were rusted and ruptured underneath the middle of the vehicle. The contact stated that brake…Owner complaint, filed 2026, at 40,000 miles
I reported to Kia regarding 2016 KIA Soul EV electronic gear shift and power system as follows. "I am writing to formally report a serious safety concern regarding the electronic gear shift and power system on my Kia Soul EV. I have experienced several dangerous incidents involving the vehicle's behavior when parking on an incline.…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 52,000 miles.
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right turn, the right turn signal blinked extremely fast. The contact stated that while making a left turn, the left turn signal blinked normally. The vehicle was not diagnosed or repaired by an independent mechanic or the…Owner complaint, filed 2026, at 73,000 miles
I leave for work early in the morning and several times the lights would start blinking and go out. The lights would come back on after blinking again. There were no warning signs and it makes me scared to drive the car. I took the car to a mechanic who told me he checked the recall list. My state does not require an inspection and I…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 55,000 miles. Parts named most: Body (18).
My 2016 Kia Soul has under 47,000 miles, and is experiencing severe clear-coat failure across multiple panels, including the roof, hood, rear quarter panel, lip of hatch, tops of door handles, and both mirrors. The roof began peeling about 4 years ago, but over the past two years, before the weather was even warm, the clear coat suddenly…Owner complaint, filed 2026
UNKNOWN. See my statement below. I also have pictures I will upload. My vehicle is suffering from Severe factory paint and clear coat delamination on the vehicle's flat surfaces (hood and roof and now starting on the door handles and mirrors), resulting in total material deterioration down to the bare primer and exposed underlying metal…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 32,000 miles.
Steering wheel airbag did not deploy during an accident. The side aibags did deployed. Car was going 55mph and colided into another car with front passenger side took majority of the force.Owner complaint, filed 2024
Airbag Control Model malfunction discovered during diagnostic test at inspection and confirmed at service center. Must be replaced. Safety compromised as airbag may not deploy in an accident.Owner complaint, filed 2022
Half of the owners who gave a mileage had the problem by about 36,000 miles.
The front end creaks every time I slowly ride over a speed bump or experience dip in the road. I originally reported it to the dealership when still under warranty. I took the mechanic on a ride with me in the vehicle so he could hear the noise. He agreed something was wrong, probably with the suspension. After several visits to the…Owner complaint, filed 2021, at 25,000 miles
The contact owns a 2016 kia soul. While driving approximately 25 MPH and making a right turn, the vehicle turned to the left and crashed into a curb. The incident damaged one of the tires. There were no injuries. The vehicle was towed to the local dealer (superior kia, 260 w. Mitchell ave, cincinnati, oh) and was awaiting diagnostic…Owner complaint, filed 2018, at 31,000 miles
My friend and I picked up a kayak that I bought and we had to put it in the car. When she was in the car I had to fasten the seat belt for her. We got it home and removed it from the vehicle, I had to unfastened the seat belt. When I took her home, the seat belt would not pull out. I still cannot pull out the seat belt. I contacted the…Owner complaint, filed 2023
Takata recall the headrests on both driver and passenger are tilted way too forward and interferes with your visual and driving, and creates unsafe conditions. The only thing my husband could do was to take them off and put them backwards which still makes it very uncomfortable and sometimes painful to your neck. This has always been…Owner complaint, filed 2019
Several times in the past year the power steering has spontaneously failed requiring significant Force to stabilize the vehicle and creating an obvious Hazard while driving. The forward Collision system indicates there's a fault while this occurs. Sometimes this is cleared by cycling the power on and off. The vehicle has been inspected…Owner complaint, filed 2025
Cruise control doesn't maintain speed, speed decreases. Car shakes under 10 mph and after 40 mph. Engine light starts blinking.Owner complaint, filed 2025
We live in Virginia, and we were driving in Florida on 12-23-2022, when the tire size 215/55 R17 94V blew up. Car tire pressure lit up and then we heard a noise. We stopped immediately at the gorge of Highway 75 and exit number 213. My husband and I were super streesed and in panic mode as the traffic on highway 75 was super heavy. While…Owner complaint, filed 2023
Compare the 2016 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2016 Kia Soul | Worse than most years | 2 |
| 2016 Subaru Crosstrek | About average | 1 |
| 2016 Honda HR-V | Among the worst years | 2 |
| 2016 Jeep Compass | Worse than most years | 1 |
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
The most reported problem areas on the 2016 Kia Soul are the engine and cooling (620 complaints), the fuel system (84 complaints) and the transmission and drivetrain (62 complaints).
Worse than most Soul years. Owners filed about 1.8 times as many complaints as a typical Soul year. The main thing to watch is the engine and cooling, which half of owners reported by about 90,000 miles. Years with fewer complaints: 2018, 2019 and 2021. Based on owner complaints to NHTSA, compared with other Soul years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
NHTSA lists 2 recalls for the 2016 Kia Soul. The most recent, from Feb 2019, covers the engine. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Half of the owners who reported a problem with the engine and cooling gave a mileage of about 90,000 miles or less. Half of the owners who reported a problem with the fuel system gave a mileage of about 73,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
The Soul years with the most complaints compared with the rest are 2014 and 2015. Years with clearly fewer complaints are 2018, 2019 and 2021. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.