Too new to judge fully
It has been on the road 2 years, so complaints are still coming in. So far it has fewer than a typical older Explorer year, which is normal for a newer car. The area owners report most so far is the driver assist systems.
Based on owner complaints to NHTSA, compared with other Explorer years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 21 complaints with NHTSA about the 2024 Ford Explorer. The most reported problem area is the driver assist systems (4, 19% of complaints), followed by the suspension and the seats and seat belts. That is the fewest complaints of any Explorer year from 2012 to 2024 on file. It has 10 recalls. Newer cars have had less time to build up complaints, so expect this number to grow.
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Start my car searchMost reported problems
Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2024 Ford Explorer before you buy.
Driver assist systems
4 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy
What to check before you buy
- Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
- Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
- Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.
Tools that help
What owners said
have been getting a warning coming up saying pre-collision sensor not available sensor blocked over 100 times brought it to the dealership and they said that the bracket for the sensor is broken due to road debris, impact or snow and ice buildup with no evidence of any damageOwner complaint, filed 2026
pre-collision warning light comes up, saying sensor blocked and sensor is not blocked. Brought it to the local dealership found that the cruise control module bracket is damaged no visible damage or strikes to the bumper dealership says not under warranty, and Ford is aware of a widespread issue with the bracket snapping on the sensor…Owner complaint, filed 2026
Suspension
3 complaintsClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy
What to check before you buy
- Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
- Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
- Look behind the wheels for oily, wet shocks or struts.
Tools that help
What owners said
The contact owns a 2024 Ford Explorer. The contact stated while parked upon inspecting the vehicle, he noticed the driver's side and passenger side struts failed. The vehicle was taken to a dealer where it was diagnosed that both front struts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the…Owner complaint, filed 2025, at 11,103 miles
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to…Owner complaint, filed 2025
Seats and seat belts
3 complaintsBelts that will not latch or retract, seat adjusters and passenger occupancy sensors.What to check before you buy
What to check before you buy
- Pull out and latch every seat belt, and let each one retract on its own.
- Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.
Tools that help
What owners said
During a severe, multi-lane impact crash, the second-row outer seatbelts completely failed to maintain restraint and failed to retract. Both occupants in the second-row outer seating positions (ages 5 and 7) sustained visible seatbelt friction burns on their arms from the initial impact, but immediately following the crash, both…Owner complaint, filed 2026
The headrest on the third row is locked in the upright position and won't fold down. I've looked online and it seems to happen in every ford explorer in the current generation, 2020+. I see hundreds of complaints online. Across the forums and reddit.Owner complaint, filed 2025
Lights, wipers and visibility
3 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy
What to check before you buy
- Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
- Run the wipers on every speed with washer fluid, and run the defroster front and back.
Tools that help
What owners said
There is a distortion in the front windshield affecting my ability to see the front right corner of my vehicle. I was leaving a restaurant in the dark and the distortion affected the headlights to the point it didn’t appear there were any on the right side of the vehicle. In daylight, that area of the windshield is so distorted I’ve…Owner complaint, filed 2024
Electrical system
2 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy
What to check before you buy
- Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
- Watch the dash at startup. Every warning light should come on briefly and then go out.
- Have the battery and charging system tested. A weak alternator or battery drain shows up here.
Tools that help
What owners said
The center display went blank and a/c controls under it would not work. Stopped vehicle and pushed ignition button to off and waited 1 minute and pushed ignition back to on on and display was still blank. Got to destination and pushed ignition to off. The next day when I got into vehicle and pushed ignition button to on the display…Owner complaint, filed 2026
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. •…Owner complaint, filed 2026
Steering
2 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy
What to check before you buy
- Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
- On a straight road the car should track straight with the wheel centered and no loose feeling.
- A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.
Tools that help
What owners said
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to…Owner complaint, filed 2025
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was…Owner complaint, filed 2024, at 3,600 miles
Air bags
2 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy
What to check before you buy
- The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
- Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.
Tools that help
What owners said
Officer was involved in a crash where the vehicles airbags were deployed. When the driver side seat airbag deployed it vented its gas towards the driver. When this happened the heat from the deployed air melted components on his police utility belt. If not for the police belt there is a high probability that the driver would have…Owner complaint, filed 2026
The contact owns a 2024 Ford Explorer. The contact stated that while driving 65 MPH, the contact struck a deer with the front of the vehicle. There was no property damage reported. The vehicle came to a stop shortly afterwards. The contact stated that the air bags had not deployed. The vehicle was towed to a local dealer. There was no…Owner complaint, filed 2025, at 40,000 miles
Engine and cooling
1 complaintStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy
What to check before you buy
- Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
- Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
- Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
- Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.
Tools that help
What owners said
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. •…Owner complaint, filed 2026
Transmission and drivetrain
1 complaintHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy
What to check before you buy
- Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
- Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
- Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
- If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.
Tools that help
What owners said
Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place…Owner complaint, filed 2024
Body, doors and structure
1 complaintRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy
What to check before you buy
- Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
- Open and close every door, the hood and the liftgate, and lock and unlock each one.
- Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.
Tools that help
What owners said
The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Police were called to the scene and filed a…Owner complaint, filed 2024
Ford Explorer complaints by year
Compare the 2024 with other years before you choose one. Tap a year to see its problems.
Compare with similar 2024 midsize SUVs
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2024 Ford Explorer | Too new to judge | 10 |
| 2024 Toyota Highlander | Too new to judge | 7 |
| 2024 Honda Pilot | Too new to judge | 6 |
| 2024 Kia Telluride | Too new to judge | 5 |
2024 Ford Explorer recalls
Seats Mid / rear assembly
- Risk
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
- Fix
- Dealers will inspect and replace the bezel around the switch as necessary, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Transmission and drivetrain
- Risk
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Fix
- Dealers will inspect for park system damage and replace the park system components as necessary, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Seat belts
- Risk
- A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Fix
- Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Backup camera
- Risk
- An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Fix
- Dealers will update the accessory protocol interface module (APIM) software, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Equipment Engine block heater
- Risk
- An electrical short circuit can increase the risk of a fire.
- Fix
- Owners are advised not to plug in their block heater until the vehicle is remedied.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Trailer hitch
- Risk
- While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach.
- Fix
- Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
Backup camera
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
- Fix
- Dealers will update the rearview camera software, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Seats Mid / rear assembly
- Risk
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
- Fix
- Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Equipment Labels
- Risk
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Fix
- Ford will mail owners the warning labels, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Hybrid or EV system
- Risk
- A short circuit increases the risk of a fire.
- Fix
- Dealers will install a tie strap between the battery cable and high voltage cable, free of charge.
Full recall summary
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
2024 Ford Explorer questions
What are the most common problems with the 2024 Ford Explorer?
The most reported problem areas on the 2024 Ford Explorer are the driver assist systems (4 complaints), the suspension (3 complaints) and the seats and seat belts (3 complaints).
Is the 2024 Ford Explorer a good year to buy?
Too new to judge fully. It has been on the road 2 years, so complaints are still coming in. So far it has fewer than a typical older Explorer year, which is normal for a newer car. The area owners report most so far is the driver assist systems. Based on owner complaints to NHTSA, compared with other Explorer years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
How many recalls does the 2024 Ford Explorer have?
NHTSA lists 10 recalls for the 2024 Ford Explorer. The most recent, from Jul 2026, covers the mid / rear assembly. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Which Ford Explorer years should I avoid?
The Explorer years with the most complaints compared with the rest are 2016. Years with clearly fewer complaints are 2018, 2019 and 2021. Years from 2022 on are too new to rate fairly yet.
Check the exact car
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
Looking at a 2024 Ford Explorer?
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.
- Check a specific car for open recalls at NHTSA
- Decode a VIN to see recalls, safety ratings and complaints for that exact year, make and model