What owners reported to NHTSA about the 2020 Tesla Model Y, its recalls, and what to check before you buy one.

Owners filed about 71% fewer complaints than a typical Model Y year. The area owners reported most is the driver assist systems, which half of owners reported by about 4,000 miles.
Based on owner complaints to NHTSA, compared with other Model Y years from 2020 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 284 complaints with NHTSA about the 2020 Tesla Model Y. The most reported problem area is the driver assist systems (128, 45% of complaints), followed by the brakes and stability control and the cruise control and acceleration. That is the fewest complaints of any Model Y year from 2020 to 2024 on file. It has 24 recalls.
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Start my car searchProblem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2020 Tesla Model Y before you buy.
Half of the owners who gave a mileage had the problem by about 4,000 miles. Parts named most: Adaptive cruise control (73), Automatic emergency braking (46), Warnings (23).
The vehicle is experiencing an active, recurring safety hazard caused by a manufacturer software bug that triggers unprovoked alignment parameter and steering angle plausibility resets. This defect directly compromises the vehicle’s primary handling characteristics and stability control systems. This specific firmware vulnerability is…Owner complaint, filed 2026
This is about a 2020 Tesla Model Y, with HardWare3 (HW3) Full-Self-Driving (FSD) feature. The older HW3 FSD-enabled Model Y cars started getting the new "v14 Lite" FSD updates recently - I got mine a few days ago. I immediately noticed a safety concern with the v14 Lite. Previous versions of FSD allowed me to set the maximum speed that…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 3,000 miles.
When I went to my local garage to have a wheel rotation and wheel alignment done, they discovered that my rear driver side break hose was leaking. They also discovered that the rear passenger side break hose was showing similar wear/damage. I had the car towed to Tesla repair center because the replacement parts were backordered for the…Owner complaint, filed 2024
Vehicle was on FSD and suddenly excessively braked almost to a stop when driving at 65mph causing occupants and cargo to fly forward and Injured our pet in the rear seatOwner complaint, filed 2023
Half of the owners who gave a mileage had the problem by about 1,000 miles.
The contact owned a 2020 Tesla Model Y. The contact stated that while reversing at low speed from his driveway, the accelerator pedal inadvertently depressed into the floorboard, resulting in sudden unintended acceleration. The contact depressed the brake pedal, but the vehicle failed to stop immediately. The vehicle struck two other…Owner complaint, filed 2024, at 14,000 miles
The contact owns a 2020 Tesla Model Y. The contact was driving approximately 3 MPH as she was parking the vehicle, front end first, the vehicle independently accelerated as she removed her foot from the accelerator. The contact stated no warning light was illuminated. The contact's vehicle crashed into the vehicle's front end that had…Owner complaint, filed 2023, at 23,000 miles
Half of the owners who gave a mileage had the problem by about 1,000 miles.
The vehicle's front upper control arms creak and groan when in motion, audible at very slow speeds, especially when performing a turn (forwards and backwards). Tesla has identified it as the mentioned components, from a test drive with one of their service technicians present. The issue still exists (is not yet repaired) so it is…Owner complaint, filed 2026
The front suspension bushing has torn prematurely at only 31099 miles. There is no history of external impact, accident, or modifications to the suspension assembly. This vehicle displays the exact premature structural breakdown targeted by the active NHTSA Office of Defects Investigation case number PE26006. It was found out during…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 24,000 miles.
Odometer Fraud. The contact purchased a 2020 Tesla Model Y. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 78,823, but after driving the vehicle from the dealer's lot, the contact discovered through the vehicle settings that the actual mileage was…Owner complaint, filed 2026, at 80,810 miles
On [XXX], I identified a severe and unacceptable loss of driving range in my 2020 Tesla Model Y (VIN: [XXX] , mileage: 59,127 miles). The vehicle now shows only ~180 miles of range at 100% charge, compared to the original advertised 316 miles, representing a ~43% loss of range. This degradation is far outside normal industry standards…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 1,000 miles.
A 2018 Ford Explorer, marked police vehicles, was operating with lights and siren when it proceeded through a red traffic light at an intersection. The subject vehicle, 2020 Tesla Model 3, was proceeding through a green traffic light at the intersection and struck the Ford.Owner complaint, filed 2026
The steering control arms were clicking and making noises when the steering wheel was turned. Reports on Reddit said dozens of people had this problem right before they completely busted and lost control of steering the vehicle. I took mine in to the service center and they acknowledged the problem and charged me over $750 to fix. This…Owner complaint, filed 2025
Was driving in rain, had windshield wipers on, suddenly windshield wipers stopped working; could not see through windshield because of the rain; almost had collision before being able to move to the side of the road to safety. Cost $255 to have windshield wipers repaired.Owner complaint, filed 2025
Component or System Failure: The HVAC system, specifically the compressor and supermanifold, failed on my 2020 Tesla Model Y. Tesla retained the replaced components during service, so they are not available for inspection. Safety Risk: This failure caused a loss of cabin heating and prevented proper windshield/window defrosting during…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 30,000 miles.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Auto Pilot activated, the driver attempted to steer into the left lane to avoid a collision. The vehicle suddenly began to fishtail causing the driver to lose control of the steering and crash into the concrete median. During the…Owner complaint, filed 2024, at 45,000 miles
Front Passenger Safety Restraint System Fault, error message appeared. Tesla is asking for ~$1500 to fix a sensor that would prevent air bag from deploying. Seems like a safety issue that should be addressed. The message appears whenever there is someone/some thing in front passenger seat. Tesla has inspected. I believe it happened…Owner complaint, filed 2024
Half of the owners who gave a mileage had the problem by about 2,000 miles. Parts named most: Body (12).
The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door release mechanism should be accessible without tools in case of emergency.Owner complaint, filed 2025
The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift the trunk up. The could break someone’s fingers off completely, especially a…Owner complaint, filed 2025
Vehicle had "front passenger safety restraint system fault" multiple times intermittently. Serviced by Tesla service center in Dublin, CA who confirmed the problem. Documentation on the invoice stated that there was an open service bulletin related to this issue and was related to "the occupancy sensory in the seat was not functioning as…Owner complaint, filed 2026
Subject: Complaint Regarding Faulty Seat Belt on Tesla Vehicle (VIN: [XXX] ) Dear NHTSA Vehicle Safety Hotline, I am writing to formally report a safety concern regarding my Tesla vehicle, VIN [XXX] . I have experienced issues with the seat belt system, which I believe are related to a known defect. Despite this, my vehicle was not…Owner complaint, filed 2025
Loud intermittent clicking in rear and front wheel at slow speeds driver side. Likely faulty spline. It's been on going for the past three years.Owner complaint, filed 2026
When I picked up my Tesla Y from a body shop I was informed that my two front tires were worn down, to the core, on the inside rim of the tire. It was as though they were aligned wrong. I was strongly encouraged to drive straight to a tire shop for new tires. At the tire shop two representatives confirmed it would be too dangerous to…Owner complaint, filed 2024
On June 17, 2026, I experienced a severe and life-threatening entrapment inside my 2020 Tesla Model Y. The incident occurred immediately after I finished charging the vehicle for approximately two hours at a charging station under direct sunlight, which left the car extremely hot. After charging, I drove a short distance, parked, and…Owner complaint, filed 2026
While driving at highway speeds, the car unintentionally went into neutral. The setup: The driver was on the highway with cruise control on. Upon turning cruise control off to prepare for entering an exit ramp, the car also went neutral. We lost power and the regenerative braking that you expect in this car. The center console stated…Owner complaint, filed 2023
Vehicle has 51,126 mi as of this writing. When new (June 2020) 250 miles of freeway range was typical in typical California weather for an efficiency rating of 280 Wh/mi for 100% to 1% state of charge (SoC). This was tested repeatedly, numerous times, on multiple road trips. At ~12K miles into ownership, OEM tires were swapped as they…Owner complaint, filed 2023
Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured…Owner complaint, filed 2022
My 2020 Tesla Model Y Long Range/AWD vehicle has 46,000 miles and can no longer recharge its battery (engine) with an approved charger (L2) due to a commonly failed part inside the battery. This part is called PCS (Power Conversion System). This device attached to the Tesla battery is used to convert power from a charger which is AC…Owner complaint, filed 2025
Compare the 2020 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2020 Tesla Model Y | One of the better years | 24 |
| 2020 Tesla Model 3 | About average | 21 |
| 2020 Toyota RAV4 | Among the worst years | 6 |
| 2020 Honda CR-V | About average | 7 |
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The most reported problem areas on the 2020 Tesla Model Y are the driver assist systems (128 complaints), the brakes and stability control (37 complaints) and the cruise control and acceleration (37 complaints). Within the driver assist systems, owners most often name the adaptive cruise control, automatic emergency braking and warnings.
One of the better Model Y years. Owners filed about 71% fewer complaints than a typical Model Y year. The area owners reported most is the driver assist systems, which half of owners reported by about 4,000 miles. Based on owner complaints to NHTSA, compared with other Model Y years from 2020 to 2024. A good year can still be a bad car, so check the one you are looking at.
NHTSA lists 24 recalls for the 2020 Tesla Model Y. The most recent, from Aug 2026, covers the headlights. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Half of the owners who reported a problem with the driver assist systems gave a mileage of about 4,000 miles or less. Half of the owners who reported a problem with the brakes and stability control gave a mileage of about 3,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
Years with clearly fewer complaints are 2020. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.