What owners reported to NHTSA about the 2015 Jeep Cherokee, its recalls, and what to check before you buy one.

Owners filed about 1.3 times as many complaints as a typical Cherokee year. The main thing to watch is the transmission and drivetrain, which half of owners reported by about 24,000 miles. Years with fewer complaints: 2018, 2020 and 2021.
Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 1,794 complaints with NHTSA about the 2015 Jeep Cherokee. The most reported problem area is the transmission and drivetrain (1,007, 56% of complaints), followed by the engine and cooling and the electrical system. That ranks 2nd of 10 Cherokee years from 2014 to 2023 for complaints. It has 11 recalls.
7 of these complaints came from Utah owners.
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Start my car searchProblem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2015 Jeep Cherokee before you buy.
Half of the owners who gave a mileage had the problem by about 24,000 miles.
SVC 4 WD Warning Light always on. Several diagnostics bring me to the PTU needing replaced. I am told by the dealer that the part alone is upwards of $2500 and is a severe warning that the vehicle will just stop functioning and place a whole lot of vehicles and passengers in an unsafe situation. I am now afraid of the vehicle and am not…Owner complaint, filed 2026
Whilst driving on the highway at approx 65mph there was a clunk from under the car, followed by lack of acceleration, smoke was coming out from under the hood. We were unable to pull onto the shoulder immediately due to highway construction. We eventually pulled over and stopped the vehicle. We immediately popped the hood to check the…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 30,000 miles.
I have a complaint concerning the 3.2L V6 Pentastar engine. A repair was necessary for a manufacturer KNOWN fault concerning factory installation using improperly hardened steel for the Rocker arms/lifters needle bearings, AKA, “The Pentastar Tick”. Rocker arms collapse and cause gouging/scoring damage to the intake camshafts. I had to…Owner complaint, filed 2026
Vehicle is overheating, have had issues right after purchasing from carmax burbank and issues after the recall was worked on at van nuys jeep dealership.Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 30,000 miles.
I was driving and going around the roundabout and I got an error message service shifter & park, reverse, neutral, drive, and drive minus or negative which is the manual part all lit up. I took it to the dealer and they said it would have to be examined, but I went online and found out between 2014 and 2018 of these vehicles, this is…Owner complaint, filed 2026
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway and was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that water had…Owner complaint, filed 2025, at 89,000 miles
Half of the owners who gave a mileage had the problem by about 31,000 miles.
Issues started in 2025 when the emergency brake system started engaging by itself. I was at a stop light when it happened the first time. Then it happened again in our driveway and we ended up having to unplug the battery to get it to turn off. Then on 09.14.2026 I was at a customers home and I put it in park got out and when I got back…Owner complaint, filed 2026
Parking brake module went out and locked up the back end this has happened multiple times now while driving at different speeds!Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 16,000 miles.
Hello my jeep got a message of service 4 wheel drive so i brought it to the dealership. the looked at it and it turns out to be a failing PTU. Jeep did a recall and extended warranty on it but they are saying they will not cover the cost of the repair because its the wrong code. I have code C14A797 and they are saying they need code…Owner complaint, filed 2025
Once I stop my vehicle doesn’t accelerate normally and jerks right after. Also the service shifter light came on and won’t go off.Owner complaint, filed 2024
Half of the owners who gave a mileage had the problem by about 32,000 miles. Parts named most: Body (45).
I am filing a formal safety complaint regarding my 2015 Jeep Cherokee. The automatic rear liftgate opens normally but then suddenly drops and slams shut without warning or beeping. This has become a serious safety issue. The liftgate has actually closed on me, trapping me and preventing me from getting out. I am extremely concerned that…Owner complaint, filed 2026
The contact owns a 2015 Jeep Cherokee. The contact stated while the vehicle was parked, the tailgate failed to lock and kept opening independently. The contact had to drive home with her daughter in the back seat with the tailgate opened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was…Owner complaint, filed 2023, at 50,000 miles
Half of the owners who gave a mileage had the problem by about 21,000 miles.
In the last 2 weeks, whenever I try to turn the wheels right or left it makes a loud creaking noise. I had it looked at and had the top top strut bushing lubricated thinking that was the issue only to have it continue making the same noise.Owner complaint, filed 2019, at 36,000 miles
While flat towing our jeep latitude behind our motor home at 45mph the jeep began to wobble violently. We bought the jeep brand new in 2015. We were never notified we needed to install a special wire harness. The jeep dealer installed our towing package so they new it was going to be towed. We have an appointment this tuesday to try and…Owner complaint, filed 2018, at 17,800 miles
Half of the owners who gave a mileage had the problem by about 25,000 miles.
The contact owns a 2015 Jeep Cherokee Latitude. The contact stated that while driving 35 mph she heard a loud popping sound and the sunroof shattered. The contact sustained minor cuts but did not receive medical attention. The contact stated that the glass shattered obstructing her view. The contact then stated that she continued to…Owner complaint, filed 2023, at 115,230 miles
Headlights do not point far enough down the road, making it difficult to see while driving at night especially on country roads or when raining.Owner complaint, filed 2021
Half of the owners who gave a mileage had the problem by about 34,000 miles.
The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported.…Owner complaint, filed 2026, at 280,000 miles
The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises…Owner complaint, filed 2024, at 111,000 miles
Half of the owners who gave a mileage had the problem by about 9,000 miles.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 70 MPH, the vehicle vibrated abnormally and then stalled. The contact stated that the power steering and brakes lost proper functionality. The contact stated no warning light was illuminated. The contact was able to coast off the roadway. The contact…Owner complaint, filed 2023, at 200,000 miles
Vehicle was stopped with engine running and motor died would not restart. Motor would crank but would not restart. Since vehicle was in a high traffic area, put in neutral and folks helped push it to a safe area. Called tow truck. Tow truck driver said it acted like a fuel pump problem, so he checked the fuse for fuel pump,it was blown…Owner complaint, filed 2020, at 45,990 miles
Half of the owners who gave a mileage had the problem by about 17,000 miles.
I own a 2015 jeep cherokee sport with 104k miles. Both rear knuckles need replaced and the bushings in the passenger side is severely worn more than the other. There are no local dealers who can get them as they are back ordered through chrysler. One dealer is showing 30+ ordered through their dealership alone. I have even contacted…Owner complaint, filed 2020, at 104,000 miles
The contact owns a 2015 jeep cherokee. The contact stated that while driving approximately 35 MPH, the vehicle drove over a bump in the roadway and experienced the death wobble. The contact and an independent mechanic performed a test drive however, the mechanic was unable to determine the cause of the failure. The contact stated that…Owner complaint, filed 2020, at 200 miles
Half of the owners who gave a mileage had the problem by about 26,000 miles.
Warning lights came on, unable to see speedometer screen. Mechanic removed and replaced front wheel speed sensor and abs wheel sensor.Owner complaint, filed 2025
The lug nuts have continued to swell over time. They have either fallen off or become close to impossible to remove for the dealer. Dealer stated that it is a known issue, but an official recall has not been executed yet.Owner complaint, filed 2023
Parts named most: Automatic emergency braking (12), Adaptive cruise control (6).
A few times when I have used cruise control my car suddenly accelerates and takes me slamming on my break for a few seconds to disengage to slow down, almost causing me to crash into someone. I have not taken my car to a shop to have it looked at. There were no warning lights or messages when it happenedOwner complaint, filed 2024
Electric Emergency brake system will not disengage. Started my vehicle and it stated check parking brake and the red light was also on. I thought someone hit the brake button so I hit it and the light went off. I was able to drive my jeep a few feet to unlock the gate to our property. I put the jeep in park got out to open the gate and…Owner complaint, filed 2022
Half of the owners who gave a mileage had the problem by about 14,000 miles.
Seat is become loose and has to be hand tightened on. a regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warrantyOwner complaint, filed 2021
The contact owns a 2015 jeep cherokee. While driving various speeds over bumps in the road, there was an abnormal noise coming from the rear passenger side of the vehicle. The vehicle was taken to carmax (18020 hawthorne blvd, torrance, ca 90504, (310) 896-3810) where it was diagnosed that the seats were not latched correctly. The…Owner complaint, filed 2018, at 45,000 miles
Compare the 2015 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2015 Jeep Cherokee | Worse than most years | 11 |
| 2015 Toyota RAV4 | About average | 4 |
| 2015 Honda CR-V | Worse than most years | 3 |
| 2015 Mazda CX-5 | One of the better years | 4 |
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
The most reported problem areas on the 2015 Jeep Cherokee are the transmission and drivetrain (1,007 complaints), the engine and cooling (371 complaints) and the electrical system (327 complaints).
Worse than most Cherokee years. Owners filed about 1.3 times as many complaints as a typical Cherokee year. The main thing to watch is the transmission and drivetrain, which half of owners reported by about 24,000 miles. Years with fewer complaints: 2018, 2020 and 2021. Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
NHTSA lists 11 recalls for the 2015 Jeep Cherokee. The most recent, from May 2023, covers the rear compartment / trunk. One of them tells owners to park outside or not drive the car until it is fixed. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Half of the owners who reported a problem with the transmission and drivetrain gave a mileage of about 24,000 miles or less. Half of the owners who reported a problem with the engine and cooling gave a mileage of about 30,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
The Cherokee years with the most complaints compared with the rest are 2014. Years with clearly fewer complaints are 2018, 2020 and 2021. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.