What owners reported to NHTSA about the 2014 Jeep Cherokee, its recalls, and what to check before you buy one.

Owners filed about 1.9 times as many complaints as a typical Cherokee year. The main thing to watch is the transmission and drivetrain, which half of owners reported by about 34,000 miles. Years with fewer complaints: 2018, 2020 and 2021.
Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 2,651 complaints with NHTSA about the 2014 Jeep Cherokee. The most reported problem area is the transmission and drivetrain (1,471, 55% of complaints), followed by the engine and cooling and the electrical system. That is the most complaints of any Cherokee year from 2014 to 2023. It has 13 recalls.
18 of these complaints came from Utah owners.
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Half of the owners who gave a mileage had the problem by about 34,000 miles.
Active Drive 2 PTU failure caused Jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. The part is available. I haven’t sent to dealership due to financial constraints. There are numerous incidents and even a recall for similar 2 speed PTUs sold on 2014+ Jeep cherokees.…Owner complaint, filed 2026
The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light was illuminated. The “Service 4WD" message was displayed. The vehicle was towed to a dealer to be diagnosed, and the…Owner complaint, filed 2026, at 40,000 miles
Half of the owners who gave a mileage had the problem by about 40,000 miles.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 45 MPH, the message “Turn off Air Conditioner - Engine Overheating” was displayed. The vehicle was towed to an independent mechanic, where it was determined that the water pump and wiring needed to be replaced. The vehicle was repaired, but the failure…Owner complaint, filed 2026, at 114,000 miles
Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car. Jeep wants to charge me $11000 for this repair, despite DTC was evident when the car was under warranty, and Jeep told me not to worry about it. Delaware Motor…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 40,000 miles.
The contact purchased a 2014 Jeep Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 114,000, and at the time of registration, it was discovered that the mileage was 216,000.Owner complaint, filed 2026, at 216,000 miles
I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 42,000 miles.
Parking brake engages while driving down the road pulled control module out and has water corrosion looked up causes and seen there was a recall/lawsuit in need of recallOwner complaint, filed 2026
The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle…Owner complaint, filed 2026, at 66,000 miles
Half of the owners who gave a mileage had the problem by about 50,000 miles.
In December 2023 encountered a failure of the vehicles Rear Differential Module (RDM). Failure of the RDM on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the PTU on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle…Owner complaint, filed 2026
The contact owns a 2014 Jeep Cherokee. The contact stated that while attempting to refuel the vehicle, the EVAP system had failed, causing the fuel nozzle to constantly shut off while fueling. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the fuel system located inside the fuel tank was faulty…Owner complaint, filed 2025, at 110,000 miles
Half of the owners who gave a mileage had the problem by about 26,000 miles.
My Cherokee started showing a light on the dash that said 4WD SYSTEM TEMPORARILY UNAVAILABLE....I took it to the jeep dealer they fixed other things and then after I paid it was still showing that same warning light. So I'm just wondering if it's covered in the recall?Owner complaint, filed 2026
The contact owned a 2014 Jeep Cherokee. The contact stated when she was reversing (R) out of the parking space, when she straightened the vehicle and shifted to drive (D) the vehicle independently accelerated. The contact stated that the vehicle crossed over several parking lot barriers and crashed into the front end of a parked vehicle.…Owner complaint, filed 2024, at 104,000 miles
Half of the owners who gave a mileage had the problem by about 20,000 miles.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the headlights and high beams were not working properly; then independently switched to a different setting. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The manufacturer had…Owner complaint, filed 2022, at 44,000 miles
The contact owns a 2014 jeep cherokee. The contact stated that the headlamp bulbs were replaced four times within several months. Desoto auto mall chrysler dodge ford jeep ram (3039 s.e. Highway 70, arcadia, fl 34266; (800) 880-3099) was contact and notified of the failure. The contact was informed that the failure was common with…Owner complaint, filed 2020, at 20,000 miles
Half of the owners who gave a mileage had the problem by about 26,000 miles.
The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(P) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(D), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the…Owner complaint, filed 2022, at 63,000 miles
This is a flat tow vehicle that creates a death wobble when being towed behind RV, jeep paid for first fix and has worked for 3 yrs. now death wobble is back.Owner complaint, filed 2022
Half of the owners who gave a mileage had the problem by about 40,000 miles. Parts named most: Body (54).
Flooding water is getting into car, trunk where the spare tire is kept. That whole portion is wet with water and it is affecting the electrical because it is getting wet.Owner complaint, filed 2024
The contact owns a 2014 Jeep Cherokee. The contact stated that while entering the vehicle after a rainy day, the contact became aware that the vehicle was filled with water in the front and rear passenger's side seats. The contact mentioned that the water entered through the sunroof while it was raining. The contact was removing the…Owner complaint, filed 2024, at 125,000 miles
Half of the owners who gave a mileage had the problem by about 14,000 miles.
Hello my front passenger suspension bolts sheared due to over torque condition. My mechanic said he believes there was something related to this, but it is a serious safety issue. I checked the Stellantis bc and NHTSA Recall site and found nothing. My front drive train is bent and I can’t imagine the risk it out my wife and daughters.…Owner complaint, filed 2024
Every oil change I must pay for a four wheel alignment. I have went through two sets of tires in the year of 2018. Rear alignment goes out of alignment all of the time. Dealer that I get my car oil changed at says this is too much for any car.Owner complaint, filed 2019
Half of the owners who gave a mileage had the problem by about 33,000 miles.
High speed front end damage to vehicle with no airbag deployment. No dashboard lights were on indicating a problem with them. This is a serious safety issue.Owner complaint, filed 2026
Started the vehicle and before we could put it in gear, the airbags in the back seat deployed. I contacted Jeep Customer Service and was given case # 93132151 and they had it towed to the nearest dealership for diagnosis. Then Jeep refused to pay the diagnostic fee and the dealership won’t do the diagnosis. Our fear is that the vehicle…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 124,000 miles. Parts named most: Automatic emergency braking (23).
Just rained, while driving with my family in the car. The brake and parking brake lock up the car. No accidents. But the car won't disengage the brake saying service parking brake.Owner complaint, filed 2025
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the emergency automatic braking independently engaged. The contact stated that the vehicle did not stop however, there was an excessively hard jerk that occurred. The vehicle was driven to the destination without the failure reoccurring.…Owner complaint, filed 2024, at 73,000 miles
Half of the owners who gave a mileage had the problem by about 14,000 miles.
The lug bolts that hold the tires on are swollen in place and cannot be removed without breaking them. As a result I cannot get the tires off of my vehicle. To remove the tires I have to take the vehicle to a dealership where they have to break the bolts to get the tires off. The jeep dealership told me this was a common problem with…Owner complaint, filed 2024
The contact owns a 2014 jeep cherokee. While driving various speeds off an exit ramp, the contact clipped the front driver side tire on a curb. As a result, the driver side rim fractured, which made the vehicle immobile. The contact stated that there was damage to the bottom of the vehicle due to the tire fracture. A police report was…Owner complaint, filed 2016, at 35,000 miles
Half of the owners who gave a mileage had the problem by about 9,000 miles.
Without any notice my drivers side seatbelt won't retract. Not even a little. It is completely useless. When I looked online I saw that so many people were having this issue that there was possibly going to be a recall/repair. I tried several times to get it to retract even a little but it won't at all.Owner complaint, filed 2024
The contact owns a 2014 jeep cherokee. The contact received notification of NHTSA campaign number: 16v590000 (seats); however, the part to do the repair was not available. The contact stated that the [VIN] exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer and could not be…Owner complaint, filed 2017
Compare the 2014 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2014 Jeep Cherokee | Among the worst years | 13 |
| 2014 Toyota RAV4 | One of the better years | 4 |
| 2014 Honda CR-V | About average | 1 |
| 2014 Mazda CX-5 | Worse than most years | 4 |
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The most reported problem areas on the 2014 Jeep Cherokee are the transmission and drivetrain (1,471 complaints), the engine and cooling (524 complaints) and the electrical system (450 complaints).
One of the worst Cherokee years. Owners filed about 1.9 times as many complaints as a typical Cherokee year. The main thing to watch is the transmission and drivetrain, which half of owners reported by about 34,000 miles. Years with fewer complaints: 2018, 2020 and 2021. Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
NHTSA lists 13 recalls for the 2014 Jeep Cherokee. The most recent, from May 2023, covers the rear compartment / trunk. One of them tells owners to park outside or not drive the car until it is fixed. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Half of the owners who reported a problem with the transmission and drivetrain gave a mileage of about 34,000 miles or less. Half of the owners who reported a problem with the engine and cooling gave a mileage of about 40,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
The Cherokee years with the most complaints compared with the rest are 2014. Years with clearly fewer complaints are 2018, 2020 and 2021. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.