Too new to judge fully
It has been on the road 3 years, so complaints are still coming in. So far it has fewer than a typical older Cherokee year, which is normal for a newer car. The area owners report most so far is the transmission and drivetrain.
Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 3 complaints with NHTSA about the 2023 Jeep Cherokee. The most reported problem area is the transmission and drivetrain (2, 67% of complaints), followed by the brakes and stability control and the air bags. That is the fewest complaints of any Cherokee year from 2014 to 2023 on file. It has 1 recall.
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Start my car searchMost reported problems
Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2023 Jeep Cherokee before you buy.
Transmission and drivetrain
2 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy
What to check before you buy
- Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
- Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
- Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
- If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.
Tools that help
What owners said
The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…Owner complaint, filed 2026
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the…Owner complaint, filed 2024, at 11,500 miles
Brakes and stability control
1 complaintBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy
What to check before you buy
- The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
- The ABS and stability control lights should go out after startup and stay out.
- Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.
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What owners said
The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a…Owner complaint, filed 2025, at 54 miles
Air bags
1 complaintAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy
What to check before you buy
- The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
- Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.
Tools that help
What owners said
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the…Owner complaint, filed 2024, at 11,500 miles
Jeep Cherokee complaints by year
Compare the 2023 with other years before you choose one. Tap a year to see its problems.
Compare with similar 2023 compact SUVs
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2023 Jeep Cherokee | Too new to judge | 1 |
| 2023 Toyota RAV4 | Too new to judge | 3 |
| 2023 Honda CR-V | Too new to judge | 3 |
| 2023 Mazda CX-5 | Too new to judge | 0 |
2023 Jeep Cherokee recalls
Transmission and drivetrain
- Risk
- A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Fix
- Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
2023 Jeep Cherokee questions
What are the most common problems with the 2023 Jeep Cherokee?
The most reported problem areas on the 2023 Jeep Cherokee are the transmission and drivetrain (2 complaints), the brakes and stability control (1 complaint) and the air bags (1 complaint).
Is the 2023 Jeep Cherokee a good year to buy?
Too new to judge fully. It has been on the road 3 years, so complaints are still coming in. So far it has fewer than a typical older Cherokee year, which is normal for a newer car. The area owners report most so far is the transmission and drivetrain. Based on owner complaints to NHTSA, compared with other Cherokee years from 2014 to 2023. A good year can still be a bad car, so check the one you are looking at.
How many recalls does the 2023 Jeep Cherokee have?
NHTSA lists 1 recall for the 2023 Jeep Cherokee. The most recent, from May 2026, covers the transmission and drivetrain. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
Which Jeep Cherokee years should I avoid?
The Cherokee years with the most complaints compared with the rest are 2014. Years with clearly fewer complaints are 2018, 2020 and 2021. Years from 2022 on are too new to rate fairly yet.
Check the exact car
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
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- Check a specific car for open recalls at NHTSA
- Decode a VIN to see recalls, safety ratings and complaints for that exact year, make and model