What owners reported to NHTSA about the 2020 Kia Optima, its recalls, and what to check before you buy one.

Owners filed about 74% fewer complaints than a typical Optima year. The area owners reported most is the engine and cooling, which half of owners reported by about 116,000 miles.
Based on owner complaints to NHTSA, compared with other Optima years from 2012 to 2020. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 153 complaints with NHTSA about the 2020 Kia Optima. The most reported problem area is the engine and cooling (110, 72% of complaints), followed by the transmission and drivetrain and the electrical system. That is the fewest complaints of any Optima year from 2012 to 2020 on file. It has 0 recalls.
1 of these complaints came from Utah owners.
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Half of the owners who gave a mileage had the problem by about 116,000 miles.
On October 25, 2026, while traveling eastbound on US Highway 74 near Bryson City, North Carolina, my 2020 Kia Optima 2.4L GDI experienced a sudden and substantial loss of engine power while driving through mountainous terrain. The check-engine light began flashing, and the vehicle entered what appeared to be reduced-power or limp mode.…Owner complaint, filed 2026
purchased this vehicle on June 18, 2024, as a second owner with 125,019 miles on the odometer. Within months of purchase, the engine began exhibiting symptoms consistent with connecting rod bearing failure: engine knock, excessive oil burning (requiring oil top-ups every 2-3 weeks), and rough running. The check engine light illuminated…Owner complaint, filed 2026
The vehicle experiences a dual-clutch transmission shudder in low gears and at low speeds. This issue causes a sudden loss of speed in situations such as merging onto a highway, leaving a parking spot, or while driving at approximately 30 mph. The shudder occurs randomly and poses a serious safety concern. The problem first appeared in…Owner complaint, filed 2025
After complaining about clutch judder resulting in getting anti-judder logic software update, followed a month later by transmission serviced, transmission suddenly failed while driving in heavy traffic on the freeway. After repairs, judder keeps happening at low speeds on the freeway or slow speeds under load.Owner complaint, filed 2025
On August 20, 2026, while my minor son and I were inside my 2020 Kia Optima LX, strong burning odors and fumes entered the passenger compartment through the HVAC vents. No dashboard warning lights or messages appeared before or during the incident. Although no visible flames were observed, I suspected an electrical component was…Owner complaint, filed 2026
I need an immobilizer installed on my car so I will be able to get insurance. Please recall these vehicles. This problem is because something wasn't installed on the car that it needs. PLEASE help us.Owner complaint, filed 2024
The contact owns a 2020 Kia Optima. The contact stated that while driving approximately 40 MPH, the vehicle intermittently stalled and lost automotive power, with an abnormal odor entering the cabin through the air vents. The vehicle was restarted and returned to normal operation; however, the failure reoccurred. The "Service In" message…Owner complaint, filed 2026, at 145,000 miles
I own a 2020 Kia Optima. My vehicle has experienced repeated low-pressure fuel pump failures, causing hard starting, loss of power, and stalling risk. These issues first appeared in July 2023 and have recurred despite multiple repairs. The dealership has replaced the upper portion of the fuel pump three times (July 10, 2023; March 1…Owner complaint, filed 2025
Half of the owners who gave a mileage had the problem by about 5,000 miles.
The contact owns a 2020 Kia Optima. The contact stated while driving at an undisclosed speed, the passenger's front caliper bolt fractured. The contact stated that the vehicle was undriveable. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated…Owner complaint, filed 2024, at 91,000 miles
For the past few days I have been feeling a left to right movement at times when I press the brake pedal so after further checking I noticed it moves left to right when moved by hand my car only has 36128 miles so why is this coming loose already?Owner complaint, filed 2021, at 38,118 miles
At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and when I checked the…Owner complaint, filed 2026
Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of…Owner complaint, filed 2026
Half of the owners who gave a mileage had the problem by about 21,000 miles.
The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the…Owner complaint, filed 2022, at 30,000 miles
My vehicle was moving when a ford 150 pulled out in front of me. Forward collision worked & slowed the vehicle to 35mph. I hit the truck doing severe front end damage to my car. The airbags did not deploy what so ever.Owner complaint, filed 2020, at 4,297 miles
I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered…Owner complaint, filed 2026
I have kept up on regular oil changes and maintenance on my Kia which I bought new 5 years ago. My issues started when my car's orange check engine light came on, I experienced loss of power such as difficulty accelerating even at low speeds, especially up hill. As soon as I was able I checked my oil which and there was nothing on the…Owner complaint, filed 2025
Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.Owner complaint, filed 2026
The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the…Owner complaint, filed 2024, at 42,860 miles
The contact owns a 2020 Kia Optima. The contact stated that while attempting to make a right turn, there was an abnormal sound coming from the rear driver’s side window. The contact discovered that the glass had shattered. The contact stated that the Police Department advised her to contact the dealer where the vehicle was purchased, not…Owner complaint, filed 2025, at 58,009 miles
My front headlights on both signs shorts out while driving. If one goes the other goes. No warning. I have replaced the headlights since 2020, 3 times and the bulbs 4. There needs to be an investigation into to these headlights shorting out can cause an accident.Owner complaint, filed 2024
Steering wheel bearing broken. Had replaced in November and again now needs to be replaced. Major safety concern that Kia should fix properly so the car runs efficientlyOwner complaint, filed 2023
This is my 3rd or 4th complaint on here with NO RESPONSE, HELP, OR ACKNOWLEDGEMENT! My 2020 finally got engine put in and car does not drive the same. Steering wheel acts weird, the engine has a sound, the anti collision lights went off twice, but could be due to weather. Kia told me that it's my responsibility since my yr is not on…Owner complaint, filed 2024
There is a very limited and inadequate space between the the bottom of the dashboard and the brake pedal which can impede a driver from making an emergency stop.the same lack of space between the dashboard and the emergency brake pedal.nothing happened it is potentially dangerous.Owner complaint, filed 2019, at 6,300 miles
Compare the 2020 with other years before you choose one. Tap a year to see its problems.
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2020 Kia Optima | One of the better years | 0 |
| 2020 Toyota Camry | About average | 3 |
| 2020 Honda Accord | One of the better years | 5 |
| 2020 Hyundai Sonata | One of the better years | 4 |
NHTSA has no recalls on file for this model year.
The most reported problem areas on the 2020 Kia Optima are the engine and cooling (110 complaints), the transmission and drivetrain (27 complaints) and the electrical system (14 complaints).
One of the better Optima years. Owners filed about 74% fewer complaints than a typical Optima year. The area owners reported most is the engine and cooling, which half of owners reported by about 116,000 miles. Based on owner complaints to NHTSA, compared with other Optima years from 2012 to 2020. A good year can still be a bad car, so check the one you are looking at.
NHTSA has no recalls on file for the 2020 Kia Optima.
Half of the owners who reported a problem with the engine and cooling gave a mileage of about 116,000 miles or less. Half of the owners who reported a problem with the brakes and stability control gave a mileage of about 5,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
The Optima years with the most complaints compared with the rest are 2013. Years with clearly fewer complaints are 2018, 2019 and 2020. Years from 2022 on are too new to rate fairly yet.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.