2020 Hyundai Santa Fe Problems

What owners reported to NHTSA about the 2020 Hyundai Santa Fe, its recalls, and what to check before you buy one.

Hyundai Santa Fe, 2019 to 2023 model years
Photo: Kevauto, CC BY-SA 4.0
How the 2020 compares

About average for the Santa Fe

Owners filed about as many complaints as a typical Santa Fe year. The main thing to watch is the engine and cooling, which half of owners reported by about 43,000 miles.

Based on owner complaints to NHTSA, compared with other Santa Fe years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

Owners have filed 218 complaints with NHTSA about the 2020 Hyundai Santa Fe. The most reported problem area is the engine and cooling (86, 39% of complaints), followed by the transmission and drivetrain and the electrical system. That ranks 7th of 13 Santa Fe years from 2012 to 2024 for complaints. It has 2 recalls.

Complaints218filed with NHTSA
Recalls2for this model year
Crashes1415 injuries reported
Fires9reported in complaints
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Most reported problems

Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2020 Hyundai Santa Fe before you buy.

Engine and cooling

86 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy

Half of the owners who gave a mileage had the problem by about 43,000 miles.

What to check before you buy

  • Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
  • Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
  • Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
  • Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.

Tools that help

What owners said

Hyundai Dealership, Pedder Hyundai of Poway, applied recall 9C2 to 2020 Santa Fe on 10/20/2026. Vehicle idle is now rough at startup and gas pedal angle no longer is reliable for controlling vehicle speed. Engine surges and jerks during initial operation on residential street due to software change. The vehicle did not operate in this…Owner complaint, filed 2026
The vehicle is experience severe, progressive engine oil consumption, completely depleting its engine oil below the safe operating limit ("Low" mark on the dipstick) every 500 miles. This creates an imminent risk of sudden engine seizure, catastrophic mechanical failure, and sudden stalling at highway speeds. The authorized dealers…Owner complaint, filed 2026

Transmission and drivetrain

26 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy

Half of the owners who gave a mileage had the problem by about 28,000 miles.

What to check before you buy

  • Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
  • Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
  • Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
  • If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.

Tools that help

What owners said

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lunged forward. In addition, the vehicle almost stalled. No warning lights were illuminated. The vehicle…Owner complaint, filed 2026, at 74,558 miles
Transmission issues with DTC light coming on, dealership did software update which did not resolve the problem. Transmission has rough shift and shuddering. Dealership is recommending complete transmission replacement.Owner complaint, filed 2025

Electrical system

25 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy

Half of the owners who gave a mileage had the problem by about 3,000 miles.

What to check before you buy

  • Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
  • Watch the dash at startup. Every warning light should come on briefly and then go out.
  • Have the battery and charging system tested. A weak alternator or battery drain shows up here.

Tools that help

What owners said

Unknown Sometimes when i stop the vehicle the engine shuts off and wont come back on until i put the car in park and turn the ignition off. Not safe at all when your in heavy trafficOwner complaint, filed 2025
2020 Hyundai Santa Fe Limited AWD, VIN [XXX] , 30,000 miles. Air conditioning fails to blow cold air; climate control displays -10°F, indicating a defective evaporator temperature sensor per Hyundai TSB 21-HV-002H (2021). Dealer diagnosed evaporator/thermostat failure, quoted $2,500, despite TSB specifying a $30, $50 sensor replacement.…Owner complaint, filed 2025

Lights, wipers and visibility

22 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy

Half of the owners who gave a mileage had the problem by about 22,000 miles. Parts named most: Sun / moon roof assembly (9).

What to check before you buy

  • Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
  • Run the wipers on every speed with washer fluid, and run the defroster front and back.

Tools that help

What owners said

The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer…Owner complaint, filed 2026
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving 50-55 MPH, the sunroof made an abnormal, exploding sound and shattered. The shade cover was closed during the failure. There was no injury sustained. The vehicle was driven to the workplace of the contact's brother-in-law, and the sunroof was taped to prevent…Owner complaint, filed 2026, at 43,000 miles

Driver assist systems

21 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy

Parts named most: Warnings (10), Automatic emergency braking (6).

What to check before you buy

  • Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
  • Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
  • Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.

Tools that help

What owners said

Just read possible recalls on Hyundai Santa Fe's 2025 and 2026's. Just spent $1727.68 at the Hyundai dealership in Gilbert, AZ to replace the front camera do to the faults showing up on the dash. By reading that article it made aware of what may have occurred had we not taken it in for service. This vehicle is a 2020 Sante Fe. You may…Owner complaint, filed 2026
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 60-75 MPH, the Automatic Emergency Braking system engaged erroneously, almost causing a crash. The contacted stated that the failure mostly occurred while driving at highway speeds with no other vehicle nearby. The vehicle was not diagnosed or…Owner complaint, filed 2026, at 90,000 miles

Fuel system

17 complaintsHesitation, stalling, fuel smell, fuel pump and injector failures.What to check before you buy

Half of the owners who gave a mileage had the problem by about 3,000 miles.

What to check before you buy

  • Smell around the engine bay and under the rear of the car for raw fuel.
  • On the test drive, accelerate firmly from a stop and up a grade. Stumbling, surging or a flashing check engine light are red flags.
  • Fuel pump recalls are common. Check this exact VIN for open recalls before you buy.

Tools that help

What owners said

THERE IS A RECALL FOR THE SAME ISSUE ON THIS MODEL … I HAVE A CLAIM INTO HYUNDAI TO ALLOW MY VEHICLE TO BE REPAIRED UNDER THE SAME RECALL. This is a very dangerously problem and wish it to be investigated for the 2.0 Turbo as well. X Hyundai issued two main fuel-related recalls for the 2021 Santa Fe equipped with 2.5-liter turbocharged…Owner complaint, filed 2026
I took my vehicle in to the dealership on April 24, 2026 for a software update after receiving notice in the mail. The update changed my auto stop/start so that it is on whenever the vehicle is started. When removing my foot from the brake the car surges forward without me touching the gas peddle. I took my Hyandai back in to the…Owner complaint, filed 2026

Body, doors and structure

12 complaintsRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy

Parts named most: Body (9).

What to check before you buy

  • Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
  • Open and close every door, the hood and the liftgate, and lock and unlock each one.
  • Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.

Tools that help

What owners said

My incident relates to peeling paint on my white 2020 Hyundai Santa Fe. The paint has started to bubble, crack and peel off on the rear hatch of the vehicle. Hyundai has had issues with white color paint peeling off on a variety of their vehicles, across multiple years. Hyundai issued an extended warranty program (Z05) to cover the…Owner complaint, filed 2026
Over the last 4 weeks (noticed april 15 around 6pm going to church) the passenger front door opens automatiocally without anyone opening it. The door is litterally locked and sfert driveing the door just opens. From 4/15/26 unitl 5/7/2026 this has happended 5 times.Owner complaint, filed 2026

Brakes and stability control

11 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy

What to check before you buy

  • The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
  • The ABS and stability control lights should go out after startup and stay out.
  • Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.

Tools that help

What owners said

The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving approximately 15 MPH, while parking and while idling on different occasions, the brake pedal was depressed, but the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or…Owner complaint, filed 2026, at 79,000 miles
The park break keeps turning on by its self, rather I'm driving or sitting at a light or stopped at a stop sign. Putting me and my passengers as well as the other motorist on the road at risk for collision.There is an orange EPB light that never goes off that came on about two months ago, and the emergency park break started being…Owner complaint, filed 2024

Wheels and tires

8 complaintsTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy

What to check before you buy

  • Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
  • Check tread depth on all four. On AWD vehicles all four tires should match.
  • The tire pressure light should go out after startup.

Tools that help

What owners said

The Driver's-side rear wheel came completely off the vehicle while traveling at 65 mph on Interstate 75. The vehicle violently swerved into the left lane, and then my wife was able to pull off to the right side of the road. She almost tipped over from the side of the road being on a steep incline. A couple of days before this, the…Owner complaint, filed 2022
The tires has a big noise like, it sounds like bum bum bum bum bum, and I bought this car brand new, I went To the dealer and they said there is not warranty for tires, that’s not good, because the noise still there.Owner complaint, filed 2022

Air bags

7 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy

What to check before you buy

  • The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
  • Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.

Tools that help

What owners said

I was quoted $3,000 to replace defective mat sensor in seat so that the airbag light will go off and my vehicle can be inspected. My family can’t afford this fix and I’m stressed out and do not know what to do. My vehicle was not in an accident nor was anything done that would cause damage and result in this fault. I am aware that the…Owner complaint, filed 2026
We were driving on interstate 49 going south near Chester Arkansas when traffic came to a stop. I was rear ended by a vehicle driving 75 mph. My car hit the car in front of me where there was damage to both the passenger and driver side front area of the car. No airbags deployed in spite of the severity of the front and rear impact of…Owner complaint, filed 2026

Steering

6 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy

What to check before you buy

  • Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
  • On a straight road the car should track straight with the wheel centered and no loose feeling.
  • A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.

Tools that help

What owners said

Steering wheel makes noise during back up, from stop to motion (low speed) making turns. Sometimes happened during low speed driving as well. The frequency is getting more and more, very annoying and little bit scary. Worry steering wheel will breakdown.Owner complaint, filed 2020, at 1,600 miles
Vehicle experiences severe, intermittent, un-commanded steering inputs from the Lane Keeping Assist (LKA) system at highway speeds (55-70 MPH). The steering wheel violently jerks toward adjacent traffic lanes/shoulders without operator input, lane drift, or warning, requiring immediate high-force manual intervention to overpower…Owner complaint, filed 2026

Cruise control and acceleration

5 complaintsHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy

What to check before you buy

  • On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
  • Set the cruise control, then use resume and cancel to make sure each one works.

Tools that help

What owners said

I was backing out of a parking spot and suddenly the car accelerated backwards into a wall. The floor mat was NOT on the accelerator pedal. Obviously, I might have accidently pressed the gas pedal. But, I strongly believe I did not. For me to be mistaken, all three of the following would have to be true: 1) I would have had to put my…Owner complaint, filed 2025
On May 17th, I had an oil change completed on my 2020 Hyundai Santa Fe at a Hyundai dealership. On May 18th, I was parking my Santa Fe in a parking lot with which I am very familiar. I parked in front of the building, but realized that I had not pulled up far enough to the curb. I went to pull up a couple feet and as I started to put my…Owner complaint, filed 2022

Seats and seat belts

3 complaintsBelts that will not latch or retract, seat adjusters and passenger occupancy sensors.What to check before you buy

What to check before you buy

  • Pull out and latch every seat belt, and let each one retract on its own.
  • Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.

Tools that help

What owners said

Nothing just have a question for me and my friends that all own newer Hyundai SUV’s that seem to be having similar seatbelt issuesOwner complaint, filed 2025
Front passenger seat belt will no longer click and lock into place. When held in place by hand, the warning lamp turns off and the audible warning alert turns off. It has not yet been checked by any service department.Owner complaint, filed 2025

Suspension

1 complaintClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy

What to check before you buy

  • Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
  • Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
  • Look behind the wheels for oily, wet shocks or struts.

Tools that help

What owners said

La guagua a tenido problemas con el tren delantero. Comenzó con un sonido en el Guía. La Hyundai le reparo esa pieza y luego continuó con el mismo ruido. Ahora tienen que cambiarle el Rack and Piñogn. Mi guagua tiene solo 19,750 millas creo que vino mala de fábrica.Owner complaint, filed 2023

Hyundai Santa Fe complaints by year

Compare the 2020 with other years before you choose one. Tap a year to see its problems.

Compare with similar 2020 midsize SUVs

Each car is rated against its own other years, since popular models always get more complaints than rare ones.

CarVs. its other yearsRecallsMost reported
2020 Hyundai Santa FeAbout average2Engine and cooling
2020 Toyota HighlanderWorse than most years4Transmission and drivetrain
2020 Honda PilotAbout average11Electrical system
2020 Kia TellurideAmong the worst years7Lights, wipers and visibility
Compare side by side

2020 Hyundai Santa Fe recalls

This is every recall issued for the 2020 Hyundai Santa Fe, not what is still open on one car. A recall that was fixed does not show up any differently here. Check a VIN at NHTSA to see what is still open on the car you are looking at, and ask the seller for proof any recall work was done.

Trailer hitchPark outside until fixed

Mar 2023 · NHTSA campaign 23V181000
Risk
A fire while parked or driving can increase the risk of injury.
Fix
Owners are advised to park their vehicles outside and away from structures until the remedy is completed.
Full recall summary

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Windows, mirrors and wipers Windshield

Dec 2021 · NHTSA campaign 21V00M000
Risk
A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Fix
Dealers will remove and reinstall the front windshield panel, free of charge.
Full recall summary

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

2020 Hyundai Santa Fe questions

What are the most common problems with the 2020 Hyundai Santa Fe?

The most reported problem areas on the 2020 Hyundai Santa Fe are the engine and cooling (86 complaints), the transmission and drivetrain (26 complaints) and the electrical system (25 complaints).

Is the 2020 Hyundai Santa Fe a good year to buy?

About average for the Santa Fe. Owners filed about as many complaints as a typical Santa Fe year. The main thing to watch is the engine and cooling, which half of owners reported by about 43,000 miles. Based on owner complaints to NHTSA, compared with other Santa Fe years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

How many recalls does the 2020 Hyundai Santa Fe have?

NHTSA lists 2 recalls for the 2020 Hyundai Santa Fe. The most recent, from Mar 2023, covers the trailer hitch. One of them tells owners to park outside or not drive the car until it is fixed. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.

At what mileage do 2020 Hyundai Santa Fe problems start?

Half of the owners who reported a problem with the engine and cooling gave a mileage of about 43,000 miles or less. Half of the owners who reported a problem with the transmission and drivetrain gave a mileage of about 28,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.

Which Hyundai Santa Fe years should I avoid?

The Santa Fe years with the most complaints compared with the rest are 2013, 2014 and 2017. Years with clearly fewer complaints are 2018 and 2021. Years from 2022 on are too new to rate fairly yet.

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Where these numbers come from. Complaints are reports that owners filed with the National Highway Traffic Safety Administration (NHTSA), counted from NHTSA’s complaint database as of November 5, 2026. Owners do not have to prove a problem to file one, so a complaint is a report, not a confirmed defect. Models that sell in big numbers get more complaints, and newer model years have had less time on the road, so compare years of the same model rather than different models. Recalls come from NHTSA’s recall database and cover every vehicle of that model year, not one particular car. Quotes are trimmed, and anything that looks like a VIN is hidden.