2020 Ford Edge Problems

Half of the owners who gave a mileage had the problem by about 85,000 miles.

What to check before you buy

• Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
• Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
• Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
• If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.

Tools that help

What owners said

The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford Edge. Ford SSM 49571 identified…Owner complaint, filed 2026

In August 2025 I received emails regarding 3 recall alerts specific to my vin and I took screenshots of them that have the date and my vin along with the 4 recalls. They are 20S49, 21S02, and 20C19 and 25S72. I immediately called Ricart Ford to get this issue resolved. They placed me on hold, and the recalls were removed from my vin.…Owner complaint, filed 2026

Half of the owners who gave a mileage had the problem by about 61,000 miles.

What to check before you buy

• Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
• Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
• Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
• Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.

Tools that help

What owners said

The engine stalled and started smoking and has no lights to warn me of anything wrong. I was in the middle of a busy street. I had to tow it to the dealership I bought it from and they said the coolant was empty but there were no leaks and no warnings it was low. They said it was coolant intrusion. They said a egr valve and cooler were…Owner complaint, filed 2026

The EGR cooler failed (TSB 20-2234) in my 2020 Ford Edge ST line on 9/26/26. I started my car and drove down my street and the car began smoking white/gray burning odor from exhausts with a sudden loss of power while driving on a public street. Leading up to this incident and during, no warning engine inicator lights or ANY notifications…Owner complaint, filed 2026

Half of the owners who gave a mileage had the problem by about 60,000 miles. Parts named most: Warnings (16), Automatic emergency braking (8).

What to check before you buy

• Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
• Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
• Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated that the rearview camera was inoperable. There was no warning light illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was…Owner complaint, filed 2026, at 98,000 miles

The contact owns a 2020 Ford Edge. The contact stated that while reversing in a parking lot, the rearview camera image failed to be displayed. The message “Camera not Available” was displayed. The vehicle was taken to the dealer and was diagnosed with the failure of the rearview camera image; however, the vehicle was not repaired. The…Owner complaint, filed 2026, at 72,000 miles

What to check before you buy

• Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
• Watch the dash at startup. Every warning light should come on briefly and then go out.
• Have the battery and charging system tested. A weak alternator or battery drain shows up here.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was jerking erratically. No warning lights were illuminated. The contact stated that it was a safety hazard while taking the kids to school and picking up the kids from school. The vehicle was not diagnosed or repaired by an…Owner complaint, filed 2025, at 80,000 miles

The contact owns a 2020 Ford Edge. The contact stated that the USB port became inoperable. The vehicle was taken to the local dealer, who stated that the unit was destroyed. There were no warning lights illuminated. The dealer informed the contact that liquid might have fallen into the unit. The vehicle was repaired. The contact replaced…Owner complaint, filed 2024, at 39,006 miles

Half of the owners who gave a mileage had the problem by about 24,000 miles. Parts named most: Sun / moon roof assembly (5).

What to check before you buy

• Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
• Run the wipers on every speed with washer fluid, and run the defroster front and back.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated while driving 70 MPH, the sunroof exploded and completely fractured into several pieces. The contact stated that the glass fragments fell inside the vehicle. The dealer was contacted and informed the contact that there were no recalls on the VIN related to the failure. The vehicle was…Owner complaint, filed 2025, at 55,000 miles

The contact owns a 2020 Ford Edge. The contact stated while her husband was driving 65-70 MPH with her and her 21-month-old son in the rear seats, she heard abnormal exploding sounds and noticed that the sunroof glass panel had exploded into several pieces. There were no injuries sustained. The contact stated that the shade guard was…Owner complaint, filed 2023, at 27,000 miles

What to check before you buy

• On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
• Set the cruise control, then use resume and cancel to make sure each one works.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the cruise control system unexpectedly disengaged. The vehicle was taken to a dealer, and a sensor failure was diagnosed. The sensor was replaced; however, the failure persisted. The manufacturer was notified of the failure and advised the…Owner complaint, filed 2026, at 95,000 miles

The contact owns a 2020 Ford Edge. The contact stated while parking the vehicle and the vehicle accelerated without any warning, causing the vehicle to strike the building in front. The air bags deployed. No one was injured. A police report was filed. The vehicle was towed to the dealer. The manufacturer was contacted, and a case was…Owner complaint, filed 2022, at 90,000 miles

What to check before you buy

• Pull out and latch every seat belt, and let each one retract on its own.
• Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated that while parked on two occasions, the driver's seatbelt failed to retract and was inoperable. The contact stated that after a few attempts to pull the seatbelt, the seatbelt retracted. The vehicle was taken to a dealer where the failure could not be replicated. The contact stated…Owner complaint, filed 2026, at 30,500 miles

Over a dozen times, when my car sits outside in the sun on a hot day, my drivers side seat belt becomes locked in the retracted position. I am unable to use my seatbelt until my car cools down which takes appoximately 15-20 of my AC running on MAX AC. During this time, I either have to sit in my car and not drive or I have to drive…Owner complaint, filed 2026

What to check before you buy

• Smell around the engine bay and under the rear of the car for raw fuel.
• On the test drive, accelerate firmly from a stop and up a grade. Stumbling, surging or a flashing check engine light are red flags.
• Fuel pump recalls are common. Check this exact VIN for open recalls before you buy.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The contact stated that the vehicle shuddered and jerked as if it was not getting enough fuel. The dealer was made aware of the failure. The…Owner complaint, filed 2025, at 84,000 miles

rear camera keeps going blue and then will go out. But it will come back for a day or so and then go out again. I know this is a known problem on these vehicles and I need mine fixed. As well as the purge valve that has also been a known issue as wellOwner complaint, filed 2026

What to check before you buy

• The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
• The ABS and stability control lights should go out after startup and stay out.
• Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.

Tools that help

What owners said

XXX, I parked my Edge car around 11am. I always put the car into park mode before turning off vehicle! The road was flat, good weather and had no previous issues/warnings. I went into building. My gray Ford Edge 2020 ST with 105,000. miles is a wonderful vehicle! I came out of appointment about an hour later and my Edge had rolled…Owner complaint, filed 2026

Brake pedal dropped to floor when applied slight pressure to slow from 30mph to 20 mph, then the car surged no brakes. I finally got car to stop by putting in neutral and engaging emergency brake.Owner complaint, filed 2025

What to check before you buy

• Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
• Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
• Look behind the wheels for oily, wet shocks or struts.

Tools that help

What owners said

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed and making a turn, the rear end of the vehicle was jerking back and forth. The contact stated that the struts, radiator, and rear differential had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic…Owner complaint, filed 2024, at 69,521 miles

The contact owns a 2020 Ford Edge. The contact stated that while towing a 2014 Fleetwood Providence 42P, the contact made a turn around a curve, drove over a bump in the roadway, and the vehicle went into a death wobble. Additionally, while driving 20 MPH, the vehicle drove over a bump in the roadway, and the vehicle went into a death…Owner complaint, filed 2024, at 17,000 miles

Parts named most: Body (5).

What to check before you buy

• Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
• Open and close every door, the hood and the liftgate, and lock and unlock each one.
• Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.

Tools that help

What owners said

Rear hatch closed on my teenage daughters hand and would not open with remote, button on hatch or the button on dash. Her hand was stuck and the only way to get her out was to take a pry bar to open it enough. Thank goodness we were home and I have tools. This could have been much worse.Owner complaint, filed 2025

The contact owns a 2020 Ford Edge. The contact stated that while the electronic rear hatch door was opened, the contact stated while placing items into the rear hatch, the rear hatch door erroneously closed making striking the contact. During the failure no injury was reported. The vehicle was taken to the local dealer who diagnosed that…Owner complaint, filed 2023, at 50,000 miles

What to check before you buy

• Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
• Check tread depth on all four. On AWD vehicles all four tires should match.
• The tire pressure light should go out after startup.

Tools that help

What owners said

Tire size: P 245 / 50 R 20 Took SUV fo Ford dealer for oil change and tire rotation. The dealer did not rotate the tires due to all four tires having defects: LF: weather cracked RF: split RR: split LR: split I purchased this vehicle in 2020 and it only has 16,080 miles on it. See attached documents from the Ford dealerOwner complaint, filed 2023

Perilli scorpion tire with only 7,000 miles on it exploded while driving on a highway going 80 miles an hour. Nothing was in the road, did not hit or run over anything. No other damage to car including rim.Owner complaint, filed 2020, at 7,000 miles

What to check before you buy

• Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
• On a straight road the car should track straight with the wheel centered and no loose feeling.
• A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.

Tools that help

What owners said

While driving the HVAC stops working, radio locks at current setting (cannot turn volume up or down, etc.), screen goes blank or locks, windows do not open or close. Their are multiple warnings about sensors not working. Malfunctioning driver assist jerks wheel when driving through a restaraunt drive-thru. Had the sensor replaced for the…Owner complaint, filed 2026

Transmission has catastrophic failure and exploded while driving. Many components missing chunk of metal and or just completely mangled after explosion from under car when had to me turned 35°-50° to go straight. Went to Google my issue and say the 2020, Ford edge had 3 recalls for transmission issues but for certain ones and mine want…Owner complaint, filed 2025

What to check before you buy

• The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
• Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.

Tools that help

What owners said

The contact owned a 2020 Ford Edge. The contact stated that while driving 40 MPH for unknown reasons, she crashed head-on with an unknown Dodge. The steering air bag did not deploy. The top edge of the air bag was activated but did not fully deploy. The contact sustained injuries to the right side of the knee, back nerve, right shoulder…Owner complaint, filed 2024, at 12,000 miles

I was driving down the road, coming around a bend and then I was in bushes with a tree in the hood of my car. The car was slanted in an embankment. The driver could not get out of the door they crawled over to the passenger side and got out of the vehicle. The car was wedged between two trees. The airbags never deployed on this front…Owner complaint, filed 2024