One of the worst Grand Cherokee years
Owners filed about 3.9 times as many complaints as a typical Grand Cherokee year. The main thing to watch is the seats and seat belts, which half of owners reported by about 72,000 miles. Years with fewer complaints: 2016, 2017 and 2020.
Based on owner complaints to NHTSA, compared with other Grand Cherokee years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 2,388 complaints with NHTSA about the 2014 Jeep Grand Cherokee. The most reported problem area is the seats and seat belts (529, 22% of complaints), followed by the electrical system and the transmission and drivetrain. That is the most complaints of any Grand Cherokee year from 2012 to 2024. It has 19 recalls.
21 of these complaints came from Utah owners.
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Start my car searchMost reported problems
Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2014 Jeep Grand Cherokee before you buy.
Seats and seat belts
529 complaintsBelts that will not latch or retract, seat adjusters and passenger occupancy sensors.What to check before you buy
Half of the owners who gave a mileage had the problem by about 72,000 miles.
What to check before you buy
- Pull out and latch every seat belt, and let each one retract on its own.
- Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.
Tools that help
What owners said
I was at a red light stopped and proceeded to drive forward because the light had turned green - within 30 seconds of driving forward, my passenger headrest deployed automatically. It made a loud noise, scaring the heck out of me. The noise was so loud I thought somebody was firing a gun. This could be a huge safety concern if somebody…Owner complaint, filed 2026
The passenger-side seatbelt was reported defective in November 2024. A replacement part was ordered November 26, 2024 through Stevens Creek Chrysler Jeep Dodge in San Jose, CA. The repair remained incomplete. Stellantis closed the warranty case on February 20, 2025 without resolution. A later dealer repair of the passenger-side belt was…Owner complaint, filed 2026
Electrical system
487 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy
Half of the owners who gave a mileage had the problem by about 37,000 miles.
What to check before you buy
- Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
- Watch the dash at startup. Every warning light should come on briefly and then go out.
- Have the battery and charging system tested. A weak alternator or battery drain shows up here.
Tools that help
What owners said
While driving on the highway my Jeep GC shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. there are no codes to be read. In reading various…Owner complaint, filed 2026
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the low power voltage and several unknown warning lights illuminated and went off. In addition, the red battery warning light remained illuminated. The vehicle was driven to the nearest parking lot and the vehicle was turned off.…Owner complaint, filed 2025, at 164,334 miles
Transmission and drivetrain
476 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy
Half of the owners who gave a mileage had the problem by about 25,000 miles.
What to check before you buy
- Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
- Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
- Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
- If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.
Tools that help
What owners said
The monostable shifter malfunctions constantly. Safety-related concerns include it not staying in park when parked, rolling has occurred; not being able to start due to it not actually being in park; it will switch gear while driving and vehicle will go into limp mode and shut off within seconds, then will not be able to restart. I…Owner complaint, filed 2025
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at 55 MPH, the vehicle jerked, and the transmission unexpectedly shifted into neutral. An unknown warning light flashed on the instrument panel. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact…Owner complaint, filed 2025
Engine and cooling
448 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy
Half of the owners who gave a mileage had the problem by about 60,000 miles.
What to check before you buy
- Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
- Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
- Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
- Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.
Tools that help
What owners said
NHTSA 20V-699, FCA W79 (replaces previous campaign 19V-757/VB1) - this recall involves an EGR Cooler but my VIN number was not included. Today, I have been informed by a mechanic that the EGR Cooler has failed and must be replaced. As this is the same engine and same failure as the above campaign, I am requesting that my repair costs be…Owner complaint, filed 2026
The contact owns a 2014 Jeep Grand Cherokee. The vehicle was repaired under NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL) but the failure occurred. The contact stated that two days after the vehicle was repaired, while driving at an undisclosed speed, the check engine warning light…Owner complaint, filed 2026, at 126,900 miles
Brakes and stability control
295 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy
Half of the owners who gave a mileage had the problem by about 21,000 miles.
What to check before you buy
- The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
- The ABS and stability control lights should go out after startup and stay out.
- Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.
Tools that help
What owners said
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to Drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake…Owner complaint, filed 2022, at 70,000 miles
I left my place of work and when I went to use my brakes they didn't fully work. I barely got stopped in time to avoid oncoming traffic. The sputtered as I pressed the brake down. I got it looked at and they changed the brake booster. All was well after that. The picture attached is was I bought to fix my car.Owner complaint, filed 2021, at 125,000 miles
Air bags
212 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy
Half of the owners who gave a mileage had the problem by about 52,000 miles.
What to check before you buy
- The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
- Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.
Tools that help
What owners said
The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole.…Owner complaint, filed 2026, at 150,000 miles
The airbag warning lamp is illuminated on the dashboard of my 2014 Jeep Grand Cherokee (Limited 4WD, 3.6L V6). A Jeep dealer (Lee Dodge, Westbrook, Maine) diagnosed the problem as fault code B0020-13, a driver-side frontal airbag squib circuit fault, and stated that the airbags and seatbelt pretensioners may not deploy in a crash. The…Owner complaint, filed 2026
Fuel system
181 complaintsHesitation, stalling, fuel smell, fuel pump and injector failures.What to check before you buy
Half of the owners who gave a mileage had the problem by about 66,000 miles.
What to check before you buy
- Smell around the engine bay and under the rear of the car for raw fuel.
- On the test drive, accelerate firmly from a stop and up a grade. Stumbling, surging or a flashing check engine light are red flags.
- Fuel pump recalls are common. Check this exact VIN for open recalls before you buy.
Tools that help
What owners said
The dealer and Corporate Partner are refusing to perform the federally mandated Z46 safety recall (NHTSA 22V406) on my 2014 Jeep Grand Cherokee until they replace the supply line for a $1000, because they said it rotted/rusted. This factory supply line is made of nylon plastic and cannot rust. I suggest it blew out as part of a failing…Owner complaint, filed 2026
Component/System Failure: The internal fuel pump relay within the Totally Integrated Power Module (TIPM-7) failed. This component is not available for inspection as it is an internal board-mounted relay, but the dealership-installed External Bypass Relay (Part #CBWPR091AA) and the failed fuel pumps are documented on the attached service…Owner complaint, filed 2026
Cruise control and acceleration
105 complaintsHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy
Half of the owners who gave a mileage had the problem by about 17,000 miles.
What to check before you buy
- On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
- Set the cruise control, then use resume and cancel to make sure each one works.
Tools that help
What owners said
After turning into a parking lot and VERY slowly turning right to enter a designated parking space my 2014 Jeep Grand Cherokee suddenly, with no warning or prompting, highly accelerated forward causing the Jeep to jump up over the curb, ran over a bush which lifted the left side front tire off the ground, continued high acceleration…Owner complaint, filed 2026
When accelerating on to the highway the vehicle will not go above the speed you were entering the highway on. For example entering the highway at 40mph and trying to get to 65mph and it will not go. Have to release the foot from the gas and then reapply foot to gas pedal. Most recent occurrence the vehicle hesitated much long resulting…Owner complaint, filed 2023
Lights, wipers and visibility
99 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy
Half of the owners who gave a mileage had the problem by about 38,000 miles.
What to check before you buy
- Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
- Run the wipers on every speed with washer fluid, and run the defroster front and back.
Tools that help
What owners said
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at night, it was difficult to see the roadway clearly. The contact stated that she had issues with cataracts and attributed the lack of illumination on the road to her condition. The contact stated that she avoided driving at night until she had to attend…Owner complaint, filed 2025, at 75,875 miles
Windshield wipes are malfunctioning. They come on and function by themselves without the windshield wipers being activated. Purchased the car on 5/26/2025 and issue started on 6/1/25. Took the car to the dealership on 6/2/25 to check the problem out. They couldn’t mimic the problem. Car has been back and forth to the dealership 3x since…Owner complaint, filed 2025
Steering
81 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy
Half of the owners who gave a mileage had the problem by about 43,000 miles.
What to check before you buy
- Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
- On a straight road the car should track straight with the wheel centered and no loose feeling.
- A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.
Tools that help
What owners said
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was not available. The…Owner complaint, filed 2021, at 80,000 miles
Happy Wednesday: Issue 11427346 THATS MY ISSUE TOO. This is occurring with my vehicle with many others. I found out today Power Steering Fluid ran out and was empty but no leak is detected. It is the Steering rack where the fluid is going so it is undetected which can cause gears to lock up and crash since owners do not detect a leak and…Owner complaint, filed 2021
Body, doors and structure
68 complaintsRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy
Half of the owners who gave a mileage had the problem by about 24,000 miles. Parts named most: Body (56).
What to check before you buy
- Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
- Open and close every door, the hood and the liftgate, and lock and unlock each one.
- Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.
Tools that help
What owners said
RE: The Power Liftgate Module Malfunction Approximately 45 days ago I began to see water build up inside the well where the liftgate locks. After seeing this twice - after it rained - I was at the dealership for an oil change and asked them to take a look. After review they suspected water intrusion, as there was a recall but not…Owner complaint, filed 2026
The dashboard has bubbles and is delaminating from the dash. This problem exists in many of the jeeps and a secret service bulletin was issue for only a 6 month period back in December 2019 to June of 2020. Jeep owners were not contacted about this and a recall should be declared for this defective part.Owner complaint, filed 2024
Suspension
51 complaintsClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy
Half of the owners who gave a mileage had the problem by about 2,000 miles.
What to check before you buy
- Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
- Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
- Look behind the wheels for oily, wet shocks or struts.
Tools that help
What owners said
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact felt that the vehicle was misaligned. The vehicle was taken to a dealer, where the contact was informed that the rear brake shocks needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the…Owner complaint, filed 2026, at 106,000 miles
The air ride suspension failed and is available for inspection. The "Service Air Suspension Immediately" notification appeared while driving. The problem has been confirmed by Stellantis dealership. The components were inspected by the manufacturer and insurance. There was not an indication of failure prior to failing. Stellantis…Owner complaint, filed 2022
Wheels and tires
23 complaintsTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy
Half of the owners who gave a mileage had the problem by about 5,000 miles.
What to check before you buy
- Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
- Check tread depth on all four. On AWD vehicles all four tires should match.
- The tire pressure light should go out after startup.
Tools that help
What owners said
The goodyear wrangler sr-a tires have all started to dry rot and because of that the vehicle has had 2 flat tires in 3 days. The tires are 2 years old and no where near the 50,000 mile tread life. So 2 times in 3 days we where driving and we have gotten a flat thankfully not a blow out but these tires are junk and need to be recalled.Owner complaint, filed 2019, at 57,000 miles
Rims will collect mud, dirt, snow and become severely out of balance. Living on a gravel/dirt road makes this a re-occurring. Requiring the inside of the rims to be washed out. Never in 54 years of driving have I owned a vehicle with this problem. It makes the vehicle unsafe to drive until the rims is washed out.Owner complaint, filed 2019, at 82,000 miles
Driver assist systems
16 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy
Half of the owners who gave a mileage had the problem by about 59,000 miles. Parts named most: Warnings (7), Automatic emergency braking (5).
What to check before you buy
- Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
- Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
- Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.
Tools that help
What owners said
The anti collision avoidance systems did not engage. Instead it seemed the vehicle sped up. It did not engage to stop a collision, I was at almost a stop. Vehicle seemed to speed up. Anti-collision systems did not engage at all. This system worked previously. It did not brake automatically nor avoid a collision. It caused an accident &…Owner complaint, filed 2025
The contact owns a 2014 jeep grand cherokee. The contact stated that while driving at various speeds, the automatic emergency braking warning light illuminated. The contact stated that there was no vehicle nearby. The vehicle was not taken to be diagnosed nor repaired. The [VIN] was contacted and informed of the failure. The failure…Owner complaint, filed 2020, at 58,000 miles
Jeep Grand Cherokee complaints by year
Compare the 2014 with other years before you choose one. Tap a year to see its problems.
Compare with similar 2014 midsize SUVs
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2014 Jeep Grand Cherokee | Among the worst years | 19 |
| 2014 Toyota Highlander | One of the better years | 5 |
| 2014 Honda Pilot | One of the better years | 3 |
| 2014 Ford Explorer | About average | 7 |
2014 Jeep Grand Cherokee recalls
Engine and cooling
- Risk
- An engine stall can increase the risk of a crash.
- Fix
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.
Full recall summary
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Fuel system Fuel pump
- Risk
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Fix
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.
Full recall summary
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Engine and cooling Gas recirculation valve
- Risk
- Combustion in the intake manifold can increase the risk of a fire.
- Fix
- FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Engine and cooling Diesel
- Risk
- An engine stall can increase the risk of a crash.
- Fix
- FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost…
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Electrical system Wiring
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Electrical system Alternator / generator / regulator
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will replace the alternator, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Engine and cooling Turbo / supercharger
- Risk
- A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
- Fix
- ATI will notify owners and will replace the supercharger brackets, free of charge.
Full recall summary
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Brakes
- Risk
- If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Electrical system Alternator / generator / regulator
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Transmission and drivetrain Control module
- Risk
- Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
- Fix
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Equipment Radio / tape deck / cd etc.
- Risk
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Fix
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.
Full recall summary
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Seat belts
- Risk
- If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
- Fix
- Chrysler will notify owners, and dealers will replace the ORC module, free of charge.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
Stability control
- Risk
- If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will update the SCCM software, free of charge.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Electrical system Alternator / generator / regulator
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Fix
- Chrysler has notified owners, and dealers will replace the alternator, free of charge.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Electrical system Wiring
- Risk
- If the vanity lamp wiring shorts, there is an increased risk of fire.
- Fix
- Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Cruise control and throttle Accelerator pedal
- Risk
- The unintended continued acceleration may increase the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Brakes
- Risk
- The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.
Full recall summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Brakes Control unit / module
- Risk
- A loss of ABS and ESC function reduces the driver's ability to control the vehicle.
- Fix
- Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge.
Full recall summary
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
Lights
- Risk
- Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge.
Full recall summary
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
2014 Jeep Grand Cherokee questions
What are the most common problems with the 2014 Jeep Grand Cherokee?
The most reported problem areas on the 2014 Jeep Grand Cherokee are the seats and seat belts (529 complaints), the electrical system (487 complaints) and the transmission and drivetrain (476 complaints).
Is the 2014 Jeep Grand Cherokee a good year to buy?
One of the worst Grand Cherokee years. Owners filed about 3.9 times as many complaints as a typical Grand Cherokee year. The main thing to watch is the seats and seat belts, which half of owners reported by about 72,000 miles. Years with fewer complaints: 2016, 2017 and 2020. Based on owner complaints to NHTSA, compared with other Grand Cherokee years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.
How many recalls does the 2014 Jeep Grand Cherokee have?
NHTSA lists 19 recalls for the 2014 Jeep Grand Cherokee. The most recent, from Jun 2023, covers the engine and cooling. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.
At what mileage do 2014 Jeep Grand Cherokee problems start?
Half of the owners who reported a problem with the seats and seat belts gave a mileage of about 72,000 miles or less. Half of the owners who reported a problem with the electrical system gave a mileage of about 37,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.
Which Jeep Grand Cherokee years should I avoid?
The Grand Cherokee years with the most complaints compared with the rest are 2012, 2014 and 2015. Years with clearly fewer complaints are 2016, 2017 and 2020. Years from 2022 on are too new to rate fairly yet.
Check the exact car
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
Looking at a 2014 Jeep Grand Cherokee?
We inspect the car with a scan tool and paint gauge, read the history report and tell you whether it is worth the asking price, before you hand over any money.
- Check a specific car for open recalls at NHTSA
- Decode a VIN to see recalls, safety ratings and complaints for that exact year, make and model