How the 2023 compares
Too new to judge fully
It has been on the road 3 years, so complaints are still coming in. So far it has fewer than a typical older Crosstrek year, which is normal for a newer car. The area owners report most so far is the lights, wipers and visibility.
Based on owner complaints to NHTSA, compared with other Crosstrek years from 2013 to 2024. A good year can still be a bad car, so check the one you are looking at.
Owners have filed 36 complaints with NHTSA about the 2023 Subaru Crosstrek. The most reported problem area is the lights, wipers and visibility (7, 19% of complaints), followed by the electrical system and the driver assist systems. That ranks 11th of 12 Crosstrek years from 2013 to 2024 for complaints. It has 0 recalls.
Complaints36filed with NHTSA
Recalls0for this model year
Crashes44 injuries reported
Fires0reported in complaints
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Start my car searchMost reported problems
Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2023 Subaru Crosstrek before you buy.
Lights, wipers and visibility
7 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy
What to check before you buy
- Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
- Run the wipers on every speed with washer fluid, and run the defroster front and back.
Tools that help
What owners said
The contact owns a 2023 Subaru Crosstrek. The contact stated that while her grandson was driving at an undisclosed speed, the front driver's side windshield cracked unexpectedly. The windshield had developed a crack without impact. The vehicle was taken to the dealer, who determined that the front windshield needed to be replaced. The…Owner complaint, filed 2025, at 29,000 miles
The component that is compromised on my '23 Subaru Crosstrek Sport is the windshield. My vehicle is available for inspection upon request. Monday, Jan 13, 2025, a crack formed on my windshield. The crack happened on the inside of the vehicle. It was positioned above the defroster vent on the driver's side, and I saw it happen right…Owner complaint, filed 2025
Electrical system
6 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy
What to check before you buy
- Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
- Watch the dash at startup. Every warning light should come on briefly and then go out.
- Have the battery and charging system tested. A weak alternator or battery drain shows up here.
Tools that help
What owners said
The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump. The Subaru dealership confirmed this was an issue with…Owner complaint, filed 2026
Purchased vehicle 8/27/2025 within 1 day and 1 month of 2 separate class action lawsuits. Purchased from CarMax Wilmington. Car produced electrical shock to my hand first time I attempted to pair the vehicle. Parkway stated at that time I was under an additional warranty but the vehicle would require constant “updates”. This was an…Owner complaint, filed 2026
Driver assist systems
6 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy
Parts named most: Automatic emergency braking (5).
What to check before you buy
- Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
- Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
- Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.
Tools that help
What owners said
I filled up my 2023 Subaru Crosstrek with gasoline and a short time later the Check Engine light came on as did the warning lights that the safety features associated with the EyeSight system indicating it was no longer functioning. It encouraged me to get the car checked immediately. It turned out that I had not completely tightened the…Owner complaint, filed 2026
I was driving today January 30th 2026 on the road going 35 mph into the sunlight and all of the sudden my vehicle acted like I slammed on my brakes and I jerked forward almost hitting my chin in the steering wheel. Luckily no one was close behind me or I could have easily been hit. There was nothing in front of me so emergency brakes…Owner complaint, filed 2026
Engine and cooling
5 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy
What to check before you buy
- Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
- Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
- Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
- Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.
Tools that help
What owners said
Oct 7 2025 when me and my 6 year old daughter. Was leaving after picking her up at mom i drove off then came to stop sign so i slowly hit breaks and car accelerated very dangerous im very concernedOwner complaint, filed 2025
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the…Owner complaint, filed 2024
Brakes and stability control
4 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy
What to check before you buy
- The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
- The ABS and stability control lights should go out after startup and stay out.
- Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.
Tools that help
What owners said
Often the brakes are squishy. They require me to push almost all the way down on the brake pedal to engage. This has happened several times of the last year.Owner complaint, filed 2026
the rear brakes keep engaging while the car is driving. we purchased the car in November 2022. this happened in December 2024 & at the time a dealership in [XXX] area (where my son attended college), said it was an issue and replaced parts in the brake system. yesterday while we were driving back from [XXX] to Houston - the brakes…Owner complaint, filed 2026
Air bags
2 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy
What to check before you buy
- The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
- Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.
Tools that help
What owners said
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision…Owner complaint, filed 2025
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The…Owner complaint, filed 2025, at 4,000 miles
Seats and seat belts
2 complaintsBelts that will not latch or retract, seat adjusters and passenger occupancy sensors.What to check before you buy
What to check before you buy
- Pull out and latch every seat belt, and let each one retract on its own.
- Try every seat adjuster, and watch for a passenger air bag "off" light when an adult is in the seat.
Tools that help
What owners said
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision…Owner complaint, filed 2025
I purchased this vehicle in January 2023 model. The issue is that the driver side seat is heating up when sitting in the seat even though the heated seat button is NOT on. This issue happens most but not all of the time and the seat will get so hot it feels like my bottom and lower back is burning on fire to the point where I am…Owner complaint, filed 2023
Transmission and drivetrain
1 complaintHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy
What to check before you buy
- Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
- Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
- Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
- If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.
Tools that help
What owners said
2023 Subaru Crosstrek, 88,000 miles. Oil temperature warning light illuminated on October 5, 2026; dealer diagnosed CVT torque converter failure requiring replacement ($2,954 repair). This is the second CVT failure in two months: the same dealer replaced the CVT valve body in August 2026 (~$3,400) for the same warning light. Vehicle has…Owner complaint, filed 2026
Suspension
1 complaintClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy
What to check before you buy
- Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
- Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
- Look behind the wheels for oily, wet shocks or struts.
Tools that help
What owners said
I've never taken my 23 crosstrek off the pavement I'm driving down hyw and my rear struts break my crosstrek has 38 thousand miles on it and it's only 3 and 1/2 years old I've owned many cars were if drove hundreds of thousands mile and none of them broke there struts going down the hywOwner complaint, filed 2025
Cruise control and acceleration
1 complaintHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy
What to check before you buy
- On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
- Set the cruise control, then use resume and cancel to make sure each one works.
Tools that help
What owners said
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The…Owner complaint, filed 2025, at 4,000 miles
Body, doors and structure
1 complaintRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy
What to check before you buy
- Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
- Open and close every door, the hood and the liftgate, and lock and unlock each one.
- Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.
Tools that help
What owners said
The windshield keeps chipping easily. I have not had it inspected. I am not sure who inspects them. It is obviously a safety risk.Owner complaint, filed 2024
Wheels and tires
1 complaintTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy
What to check before you buy
- Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
- Check tread depth on all four. On AWD vehicles all four tires should match.
- The tire pressure light should go out after startup.
Tools that help
What owners said
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and…Owner complaint, filed 2024
Subaru Crosstrek complaints by year
Compare the 2023 with other years before you choose one. Tap a year to see its problems.
Compare with similar 2023 small SUVs
Each car is rated against its own other years, since popular models always get more complaints than rare ones.
| Car | Vs. its other years | Recalls |
|---|---|---|
| 2023 Subaru Crosstrek | Too new to judge | 0 |
| 2023 Honda HR-V | Worse than most years | 3 |
| 2023 Kia Soul | Too new to judge | 4 |
| 2023 Jeep Compass | Too new to judge | 2 |
2023 Subaru Crosstrek recalls
NHTSA has no recalls on file for this model year.
2023 Subaru Crosstrek questions
What are the most common problems with the 2023 Subaru Crosstrek?
The most reported problem areas on the 2023 Subaru Crosstrek are the lights, wipers and visibility (7 complaints), the electrical system (6 complaints) and the driver assist systems (6 complaints).
Is the 2023 Subaru Crosstrek a good year to buy?
Too new to judge fully. It has been on the road 3 years, so complaints are still coming in. So far it has fewer than a typical older Crosstrek year, which is normal for a newer car. The area owners report most so far is the lights, wipers and visibility. Based on owner complaints to NHTSA, compared with other Crosstrek years from 2013 to 2024. A good year can still be a bad car, so check the one you are looking at.
How many recalls does the 2023 Subaru Crosstrek have?
NHTSA has no recalls on file for the 2023 Subaru Crosstrek.
Which Subaru Crosstrek years should I avoid?
The Crosstrek years with the most complaints compared with the rest are 2019. Years with clearly fewer complaints are 2020. Years from 2022 on are too new to rate fairly yet.
Check the exact car
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
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Where these numbers come from. Complaints are reports that owners filed with the National Highway Traffic Safety Administration (NHTSA), counted from NHTSA’s complaint database as of November 5, 2026. Owners do not have to prove a problem to file one, so a complaint is a report, not a confirmed defect. Models that sell in big numbers get more complaints, and newer model years have had less time on the road, so compare years of the same model rather than different models. Recalls come from NHTSA’s recall database and cover every vehicle of that model year, not one particular car. Quotes are trimmed, and anything that looks like a VIN is hidden.
- Check a specific car for open recalls at NHTSA
- Decode a VIN to see recalls, safety ratings and complaints for that exact year, make and model