2020 Jeep Compass Problems

What owners reported to NHTSA about the 2020 Jeep Compass, its recalls, and what to check before you buy one.

Jeep Compass, 2017 to 2024 model years
Photo: Mr.choppers, CC BY-SA 3.0
How the 2020 compares

One of the better Compass years

Owners filed about 31% fewer complaints than a typical Compass year. The area owners reported most is the engine and cooling, which half of owners reported by about 22,000 miles.

Based on owner complaints to NHTSA, compared with other Compass years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

Owners have filed 143 complaints with NHTSA about the 2020 Jeep Compass. The most reported problem area is the engine and cooling (83, 58% of complaints), followed by the electrical system and the transmission and drivetrain. That ranks 8th of 13 Compass years from 2012 to 2024 for complaints. It has 1 recall.

Complaints143filed with NHTSA
Recalls1for this model year
Crashes33 injuries reported
Fires2reported in complaints

3 of these complaints came from Utah owners.

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Most reported problems

Problem areas ranked by how many complaints mention them. One complaint can name more than one area. Open an area to see what to check on a 2020 Jeep Compass before you buy.

Engine and cooling

83 complaintsStalling, misfires, oil consumption, leaks, overheating and engine failure.What to check before you buy

Half of the owners who gave a mileage had the problem by about 22,000 miles.

What to check before you buy

  • Ask the seller not to warm the car up, and start it cold. Listen for ticking, knocking or a rough idle in the first minute.
  • Pull the oil dipstick and the oil cap. Low oil, a gasoline smell or a milky film on the cap are reasons to walk away or get an inspection.
  • Plug in an OBD2 scanner. Stored or pending codes matter, and so do readiness monitors that show "not ready", which usually means the codes were cleared right before the sale.
  • Ask for oil change records. A gap in the records on a model known for engine complaints is a negotiating point at minimum.

Tools that help

What owners said

My 2020 Jeep Compass experiences sudden, unexpected engine shut-offs while driving. The engine loses power and stalls without warning, and shortly afterward the dashboard displays a 'Coolant Temperature Too High' warning. The vehicle has stalled while in motion, including at highway speeds, creating a serious safety hazard. After the…Owner complaint, filed 2026
We have been without our 2020 JEEP since the end of February 2026 due to an engine issue (had the car only 6-7 months). The first company thought there might be coolant in the head gasket causing the issue. After our extended warranty company wanted the engine opened to confirm, we had to send the car to Precision Tune at the end of…Owner complaint, filed 2026

Electrical system

66 complaintsDead batteries, warning lights, failed screens and cameras, and electrical shorts.What to check before you buy

Half of the owners who gave a mileage had the problem by about 33,000 miles.

What to check before you buy

  • Test every switch: windows, locks, mirrors, seat heaters, the screen, the backup camera, Bluetooth and every USB port.
  • Watch the dash at startup. Every warning light should come on briefly and then go out.
  • Have the battery and charging system tested. A weak alternator or battery drain shows up here.

Tools that help

What owners said

Unknown. Vehicle has been inspected prior for electrical issues while under warranty. Dealer claims no issue. Backup camera does not work, vehicle temperature settings are not accessible on screen.Owner complaint, filed 2026
My engine light kept on coming on esc failure I replaced the aux battery then reg battery then alternator went bad then the u connect is not working at all it will not load the maps on the screen it’s doesn’t recognize my phone I bought this jeep brand newOwner complaint, filed 2025

Transmission and drivetrain

29 complaintsHarsh or delayed shifts, slipping, shuddering, CVT whine, and drivetrain clunks.What to check before you buy

Half of the owners who gave a mileage had the problem by about 66,000 miles.

What to check before you buy

  • Drive it from cold if you can. Shifts should be smooth in every gear, including reverse.
  • Feel for slipping (revs rise without the car speeding up), shudder at low speed and a delay when you put it in gear.
  • Listen for whining, which is a common CVT complaint, and clunks when you go from drive to reverse.
  • If it has 4WD or AWD, engage it on the test drive and ask when the transmission and differential fluids were last changed.

Tools that help

What owners said

The transmission cooling system failed causing immediate failure of the transmission. The vehicle has less than 60k miles and is still covered by the manufacturer powertrain warranty. Dash lights for service engine and service transmission only came on at the immediate time of failure (10 min prior to full transmission failure). No…Owner complaint, filed 2026
Minutes after leaving my garage, dashboard lit up ENGINE OVERHEAT, and immediately the car shut DOWN. Obviously, I had no control of the vehicle. Car would not attempt to start after that. I had it towed to a Jeep dealer. They said there was no signal to the engine computer, and later found a corroded wire under the battery that was the…Owner complaint, filed 2023

Brakes and stability control

8 complaintsBrakes that feel soft or grab, grinding, ABS and stability control faults.What to check before you buy

What to check before you buy

  • The pedal should feel firm and the car should stop straight without pulling, grinding or a pulsing pedal.
  • The ABS and stability control lights should go out after startup and stay out.
  • Look through the wheels at the rotors. A deep lip on the edge means brakes are due soon, which is a fair thing to negotiate on.

Tools that help

What owners said

Brakes squeak and squeal when coming to a stop or slowing down from 2mph down to 0. The noise has gotten worse over time. I have taken the jeep to two different dealerships with one finally changing the brake pads and rotors at 5k miles! Issues cont. Was only told that a star case was opened and I was able to drive away in my squeaky…Owner complaint, filed 2021, at 7,000 miles
I bought my jeep compass in february. Last month when coming home my service parking brake system and service auto shut off system light both came on. When I got home I was like that's odd and called the dealer. They said they would look at if I brought it to them. I got ready for work, went to leave and my car wouldn't move. The parking…Owner complaint, filed 2020

Steering

8 complaintsLoss of power steering assist, wandering, play in the wheel and noises when turning.What to check before you buy

What to check before you buy

  • Turn the wheel lock to lock while parked and listen for groaning, clicking or binding.
  • On a straight road the car should track straight with the wheel centered and no loose feeling.
  • A power steering warning on the dash, even briefly, deserves a mechanic’s look before you buy.

Tools that help

What owners said

Carvana falsifying 150 inspection on tie rods that's having issue with two different vehicles on 2020 jeep compass and 2021 jeep compassOwner complaint, filed 2026
My 2020 Jeep Compass develops significant shaking and vibration when I apply the brakes while traveling above approximately 70 mph. The vibration affects the vehicle’s stability and makes me concerned about maintaining control and stopping safely at highway speeds. The vehicle was inspected and serviced by an authorized Jeep dealership…Owner complaint, filed 2026

Driver assist systems

8 complaintsPhantom braking, false collision warnings, and lane keeping or backup sensors that act up.What to check before you buy

What to check before you buy

  • Where it is safe, try the adaptive cruise and lane keeping on the test drive and watch for sudden braking or warnings with nothing there.
  • Check the windshield in front of the camera and the bumper sensors for cracks, chips or poor repairs.
  • Ask whether the windshield has been replaced. The camera has to be recalibrated afterward, and many shops skip it.

Tools that help

What owners said

The contact owns a 2020 jeep compass. The contact stated while driving 40 MPH, the forward collision avoidance system failed function as designed. The contact stated that the speed was not reduced neither was there a warning of stopped vehicles ahead. The contact depressed the brake pedal and stopped the vehicle. The forward collision…Owner complaint, filed 2020, at 600 miles
The contact owns a 2020 Jeep Compass. The contact stated that while operating the vehicle, the infotainment screen began to display a pixilated and distorted image. Due to the failure, the rear-view camera failed to operate while in reverse(R). The failure persisted, and several lines appeared on the infotainment screen before the screen…Owner complaint, filed 2026, at 54,000 miles

Cruise control and acceleration

7 complaintsHesitation, loss of power, sudden acceleration and cruise control problems.What to check before you buy

What to check before you buy

  • On the test drive, press the gas gently and firmly. The response should be smooth with no lag or surge.
  • Set the cruise control, then use resume and cancel to make sure each one works.

Tools that help

What owners said

The car suddenly would not accelerate over 20 miles per hour when I was driving on a busy road. The car has made clunking noises whenever I accelerate since I bought it 6 months ago. There is a recall for other 2020 Jeep Compass Latitudes that would explain this problem (W48/NHTSA 20E-037) but my VIN is not included in the recall. I…Owner complaint, filed 2025
My car shut off and wouldn’t start it said the asc failed I took it to the dealership they did a diagnostic test said my aux battery level was low need replaced I replaced that my engine light is still on I have to put it on a battery charger everyday so I can go to work then it wouldn’t start at work I needed someone to give me a jump…Owner complaint, filed 2025

Lights, wipers and visibility

7 complaintsHeadlights that dim or fail, wiper and washer failures, and windshield cracks.What to check before you buy

What to check before you buy

  • Check every light: headlights on low and high, fog lights, brake lights, turn signals and reverse lights.
  • Run the wipers on every speed with washer fluid, and run the defroster front and back.

Tools that help

What owners said

I just bought this used 2020 jeep compass 2 october 2024. Lots of water in passenger side rear reverse light assembly, part number 68517558aa. It does not evaporate or disappear, the water is always inside the light assembly part number 68517558aa.Owner complaint, filed 2024
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the…Owner complaint, filed 2022

Wheels and tires

7 complaintsTire failures, wheels and lug nuts, and tire pressure sensor faults.What to check before you buy

What to check before you buy

  • Read the four-digit DOT date on each tire. Tires older than about six years should be replaced, whatever the tread looks like.
  • Check tread depth on all four. On AWD vehicles all four tires should match.
  • The tire pressure light should go out after startup.

Tools that help

What owners said

Subject: Complaint Against American Warranty, Tire & Rim Coverage To Whom It May Concern, I am filing this complaint against American Warranty (1-800-346-6469) regarding my tire and rim coverage for my 2020 Jeep Compass (VIN: [XXX] , Mileage: 49,000). The titled vehicle is in my name, [XXX] , [XXX] . On June 26, 2025, I dropped off my…Owner complaint, filed 2025
I was driving on the highway approximately 50-60 mph when the tire immediately deflated. I did not seem to hit any debris or hazard in the road.Owner complaint, filed 2021

Fuel system

4 complaintsHesitation, stalling, fuel smell, fuel pump and injector failures.What to check before you buy

What to check before you buy

  • Smell around the engine bay and under the rear of the car for raw fuel.
  • On the test drive, accelerate firmly from a stop and up a grade. Stumbling, surging or a flashing check engine light are red flags.
  • Fuel pump recalls are common. Check this exact VIN for open recalls before you buy.

Tools that help

What owners said

Coolant mixing with oil three times in a month span with new parts being replaced. With further inspection, driver was not at fault. Vehicle malfunctioned. Overheating after replacement of thermostat, head gasket, and water pump. Auto start/stop goes on and off requesting service.Owner complaint, filed 2024
Vehicle experience a dashboard message stating “High Coolant Temperature” or “Coolant Temperature Too High” followed by an immediate engine shutdown.” it happens while I'm driving or at a idle.Owner complaint, filed 2023

Suspension

4 complaintsClunks over bumps, broken springs, worn struts and uneven tire wear.What to check before you buy

What to check before you buy

  • Drive over a few bumps and potholes slowly with the radio off and listen for clunks or rattles.
  • Check the tires for uneven wear on the inside or outside edges, a sign of alignment or suspension trouble.
  • Look behind the wheels for oily, wet shocks or struts.

Tools that help

What owners said

My 2020 Jeep Compass develops significant shaking and vibration when I apply the brakes while traveling above approximately 70 mph. The vibration affects the vehicle’s stability and makes me concerned about maintaining control and stopping safely at highway speeds. The vehicle was inspected and serviced by an authorized Jeep dealership…Owner complaint, filed 2026
Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting the right rear. At…Owner complaint, filed 2026

Air bags

2 complaintsAir bag warning lights, air bags that did not deploy, and inflator recalls.What to check before you buy

What to check before you buy

  • The air bag (SRS) light should come on at startup and go out within a few seconds. If it stays on, the system may not work in a crash.
  • Air bag recalls are some of the most serious. Check this exact VIN for open recalls and get proof any recall work was done.

Tools that help

What owners said

The Light came on the dashboard to "SERVICE AIRBAG SYSTEM"---so I brought it to a Jeep Dealership service Department near my home. They replaced the ORC module for the Airbag System and i took it home but the issue remained, and the light on the dashboard came back on. So I took the car back and this time they replaced the Clock Spring…Owner complaint, filed 2025
The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her…Owner complaint, filed 2022, at 35,000 miles

Body, doors and structure

1 complaintRust, doors and liftgates that will not latch, leaks, and frame or structure concerns.What to check before you buy

What to check before you buy

  • Look underneath with a flashlight. Utah road salt is hard on frames, brake lines and the bottoms of doors.
  • Open and close every door, the hood and the liftgate, and lock and unlock each one.
  • Use a paint thickness gauge and compare panels. A panel that reads very differently from the rest has likely been repaired.

Tools that help

What owners said

The contact owns a 2020 Jeep Compass. The contact stated while reversing out of the driveway, the steering wheel was turned to the left, and the sway bar link detached from the front driver’s side of the vehicle. The contact stated that the sway bar link was made of plastic. No warning light was illuminated. The vehicle was taken to…Owner complaint, filed 2024, at 65,870 miles

Jeep Compass complaints by year

Compare the 2020 with other years before you choose one. Tap a year to see its problems.

Compare with similar 2020 compact SUVs

Each car is rated against its own other years, since popular models always get more complaints than rare ones.

CarVs. its other yearsRecallsMost reported
2020 Jeep CompassOne of the better years1Engine and cooling
2020 Toyota RAV4Among the worst years6Engine and cooling
2020 Honda CR-VAbout average7Driver assist systems
2020 Mazda CX-5One of the better years0Electrical system
Compare side by side

2020 Jeep Compass recalls

This is every recall issued for the 2020 Jeep Compass, not what is still open on one car. A recall that was fixed does not show up any differently here. Check a VIN at NHTSA to see what is still open on the car you are looking at, and ask the seller for proof any recall work was done.

Windows, mirrors and wipers Linkages

Apr 2020 · NHTSA campaign 20V208000
Risk
Reduced visibility increases the risk of a crash.
Fix
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge.
Full recall summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

2020 Jeep Compass questions

What are the most common problems with the 2020 Jeep Compass?

The most reported problem areas on the 2020 Jeep Compass are the engine and cooling (83 complaints), the electrical system (66 complaints) and the transmission and drivetrain (29 complaints).

Is the 2020 Jeep Compass a good year to buy?

One of the better Compass years. Owners filed about 31% fewer complaints than a typical Compass year. The area owners reported most is the engine and cooling, which half of owners reported by about 22,000 miles. Based on owner complaints to NHTSA, compared with other Compass years from 2012 to 2024. A good year can still be a bad car, so check the one you are looking at.

How many recalls does the 2020 Jeep Compass have?

NHTSA lists 1 recall for the 2020 Jeep Compass. The most recent, from Apr 2020, covers the linkages. Recalls cover the whole model year, so check the VIN of the car you are looking at to see which are still open.

At what mileage do 2020 Jeep Compass problems start?

Half of the owners who reported a problem with the engine and cooling gave a mileage of about 22,000 miles or less. Half of the owners who reported a problem with the electrical system gave a mileage of about 33,000 miles or less. Plenty of cars have these problems later or never, so ask for service records.

Which Jeep Compass years should I avoid?

The Compass years with the most complaints compared with the rest are 2018. Years with clearly fewer complaints are 2013, 2015 and 2021. Years from 2022 on are too new to rate fairly yet.

Looking at a 2020 Jeep Compass?

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Where these numbers come from. Complaints are reports that owners filed with the National Highway Traffic Safety Administration (NHTSA), counted from NHTSA’s complaint database as of November 5, 2026. Owners do not have to prove a problem to file one, so a complaint is a report, not a confirmed defect. Models that sell in big numbers get more complaints, and newer model years have had less time on the road, so compare years of the same model rather than different models. Recalls come from NHTSA’s recall database and cover every vehicle of that model year, not one particular car. Quotes are trimmed, and anything that looks like a VIN is hidden.