Which Ford Fusion years have the most owner complaints, what goes wrong, and how many recalls each year has.

Owners have filed 10,363 complaints with NHTSA about the Ford Fusion from 2012 to 2020. Across every year, the most reported problem areas are the engine and cooling, the steering and the transmission and drivetrain. The years with the most complaints are 2012, 2013 and 2016.
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| Year | Vs. other years | Complaints | Recalls |
|---|---|---|---|
| 2012 Fusion | Among the worst years | 2,517 | 6 |
| 2013 Fusion | Worse than most years | 1,792 | 19 |
| 2014 Fusion | About average | 1,336 | 19 |
| 2015 Fusion | About average | 997 | 13 |
| 2016 Fusion | Worse than most years | 1,660 | 13 |
| 2017 Fusion | About average | 1,116 | 4 |
| 2018 Fusion | One of the better years | 444 | 2 |
| 2019 Fusion | One of the better years | 316 | 3 |
| 2020 Fusion | One of the better years | 185 | 3 |
Compared with its other years, the Fusion years with the most owner complaints to NHTSA are 2012. The most reported problem area across all years is the engine and cooling.
The Fusion years with clearly fewer complaints than a typical year are 2018, 2019 and 2020. Years from 2022 on are too new to rate fairly, since complaints keep coming in as cars age.
Across 2012 to 2020, owners report problems with the engine and cooling, the steering and the transmission and drivetrain most often. Each model year has its own pattern, so check the year you are looking at.
NHTSA lists 82 recalls across the 2012 to 2020 Fusion, counted per model year. A recall can cover several years.
These problems are for the model year as a whole. Here is how to find out about the one you are looking at.
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